Firehouse Subs

I just called 30 minutes before close to order 1 sandwich due to me being 8 minutes up the street. I would have been at the store before 8:45 and the guy on the phone puts me on hold for 14 minutes and never comes back. All good the manager will hear from me tomorrow. I am a manager of a business you can not keep customers by treating them poorly.

I went to firehouse ordered my food. My order is bagged label wrong. Delivery driver takes order to his car. Returns this is the wrong order. Employee rebags food tries to give to it me. I go the order station to complain. He says I can't take that back once it leaves the store, but you try to give it to me, but you can't take to back? I can make you new sandwichs if you like? If I like!!!

The young lady could not stop talking to her coworker long enough to pay attention to my (extremely simple) order. Even though i repeated it twice initially, she still had to repeat parts back to clarify - so we're going on 3 times with some details, 4 times with my type of bread (and the bread was still wrong lol) - she put in the wrong sandwich. I get it, bruh, I get thirsty too. I'm not going to let my customers suffer at the hands of my desperation, though. Pay attention please. If you're getting D on the clock do it when a customer isn't in front of you. Food was wrong but good.

This was a really good sub... I had the Italian with a cup of chili. The sub was really good, I really enjoyed it. The chili was surprisingly good. The service was what earned my 5 stars. The lady who took my order was awesome she loved her Jodi and that is a rare find at a fast food restaurant. I would go back just to watch her work. The subs are worth the trip back too

Excellent sub shop! Conveniently located in the heart of Fountain City. This was our first visit, so I really appreciated the friendly, knowledgeable staff. Quick service, and the sandwiches were superb! Soft wheat bread melted in my mouth, unlike so many places where the bread can be tough. I chose the honey ham, and it was warmed just right. Hubby chose the smoked beef and cheddar brisket, both sandwiches were delicious! Good prices, especially for the combo meals. A return trip is guaranteed!👍