Julianno's

Wow what a great place to eat ! Was in kokomo getting my wife's birthday cake from J Edwards. When I happened to see this Gem. Recently when watching Kitchen nightmares with Gordon Ramsay. I seen a gyro when I seen this on the building I thought I'd give it a try. Very good food look forward to eating here again soon

where do I begin? I ❤️ this place, so much so, that I broke My ankle Saturday and hadn't Eaten all day,So before going to the ER We stopped and ate and the food Was Amazing. Infact it was so delicious that after leaving the ER we decided to go spend Another $30 here. And this is where All the Disappointment Began. We ordered two I lb BLT'S with onion Rings 2 Strawberry Cheese cakes and a lg Drink. Now mind you this was the Exact same order From previously only we added the cheesecake this time. The cashier told us our total was $25.8something. We handed her $26. She gave us $ I something back. We didnt- pay much attention Figuring we heard her wrOng. So now. After Being discharged from the hospital with a broken Ankle can barely get around as I had no crutches at the time and No wheelchair We get home to Enjoy What we hoped was an amazing meal. To our dismay We were wrong. We recieved two burnt half lb BLT'S and a single order Of oniron Rings. I phoned the store to inform them and to get it made right. A young man answered and said he needed to get his boss. After several minutes a woman got on the phone with an attitude She Said they were having trouble finding my order did I remember the total? So I told her and Explained it was only maybe 30 mins since placing my order. Now this lady proceeds to Explain to me that we were only Charged for one lb Sandwhich and we were given 2 half lb sandwhiches so We were not out any thing and there waNothing She could do to make things right unless I was to bring back both half Pound BIT'S and purchase another pound BLT. Even though she admitted it was their mistake.I had no problem paying for the food We ordered However When you are unable to take my order Correctly, unable to cook the food on your menu correctly and your unable to correct you and your Employees mistakes to keep a customer whO just spent $50 at your Establishment there is an issue I kindly Explained to the lady how I just broke my Ankle and Did not want to go back out again as it was very difficult for me to do so, not to mention the 4.59 a gallon in fuel, she in formed me That was my only option. Even though I was charged for A Single one pound But $ was gIven 2 half pound sandwhiches (Not my order at all) I mean how does that Even happen and I'm told I wasn't charged anything Extra so get lost.I am at this point very upset and ask to speak to Someone Else, She Claimed to be the owner and said that was the final verdict Bring back both Burnt Sandwhichers and purchase another to get what I ordered to begin with. I expressed again mY dissatisfaction and that I would be posting on the internet and she did not care at all that She lost a customer Simply be She refused to make right a mistake made by them. All I wanted was My 2 one lb BLT'S Not half lb and for them Not to be burnt just as they Were not four hours before. And to Show your Customers you care bcwithout us you would not have a business.... What is this world Coming to ?

This place has really good food but the past few times I have been here I have been disappointed. The past three times I have been there they have gotten my order wrong. The last time (Which was tonight) I ordered a chicken philly and got an original philly, I ordered loaded fries in which the chili on top of my fries was so burnt it was black. I honestly can’t even believe they would sell that… I used to work in the industry and I would never of given that to a customer.

First time there since new owners took over. Took almost 25 minutes to get our food, which most of it was preheated anyways. Girl that brought it out didn’t even say a thing like sorry for your wait or anything. Two out of the three meals had an odd taste to it. Can’t really describe but it was not right. To say the least, we will not be going back again.