Jimmy Johns

First off, I just want to say I wasn’t even mad my order took a little longer than usual…. Where I work, we order Jimmy Johns delivery anywhere from 2 to 10 times a day. We try to do bulk orders when we can but sometimes it’s just not possible. Well, they are ALWAYS “freaky fast” with our order. Today, however, I got the text message that the order was out for delivery and then 30 minutes goes by and still no delivery. I heard sirens near my store and ended up calling the store. Not to complain about my order being late, but to check and make sure the driver was okay. The combination of taking a little longer than usual and sirens had me worried that everyone was okay. Luckily, the driver was fine. Like everywhere right now, they are just short staffed. So, yes, I legitimately called the store to make sure they were ok….

Ordered food from the mobile app. The app said it was out for delivery. Been waiting almost an hour. So I called the store, the young man said there was nothing he could do. I live less than a half a mile from the store. Been an hr since I ordered, still no food. I'm not happy. How can you advertise freaky fast food if it takes over an hour to get food? Disappointed!

There is absolutely no reason why a delivery 2.5 miles away should take 70 minutes (freaky fast???). & on top of that when I call the store to express my concerns I'm treated with disrespect by a young boy whom refused to tell me his name. I am absolutely baffled by the way this store handled this situation, not even so much of an I'm sorry, or anything was given. We definitely will not be eating at Jimmy Johns anymore unfortunately due to this matter and how two employees at the store failed to care at all.