Pizza Hut

Went in to get order was told they never received it. Employee was on a facebook call with his gf and refused to help us resolve the issue. Asked for the store manager and was told he was at home and didn't want to call him. Had to call corporate and then ask for the store manager again. He finally called the store manager who showed up and had an attitude the whole time. He showed that there was no credit card purchases on his system. Corporate refunded the money and we decided it was best to eat somewhere else due to our experience with the issue. I order from this pizza hut all the time and do carryout being as I live 2 minutes from there but I'm highly disappointed from this experience.

Ordered pizza on 4/23 about 9pm. I am allergic to onions, can not eat raw or cooked onions at all, 1 bite and my mouth and throat are swelling and off to the ER I go. Last night not only were there onions on my pizza but nice big brown hairs, not just 1 but a few. Now I have really red hair, these hairs were in the cheese, on top and even pinned in by the white box holder. Called the manager and he said yep sounds about right my line cook has been messing ip all night. Wasted 20 bux for nothing. They did offer to remake but by the time the new pizza got here it was almost 11pm n to late to eat it. So a waste of money and just was so upset gave up on dinner last night. Jake told me I would have to come into the store today for a refund so we will see how that goes. So disappointed.

The order was ready as soon as I walked in the door as promised. The staff were smiling and friendly and I had a good feeling leaving the place. I have not had Pizza Hut for awhile, dont know why but for whatever reason ordered from them tonight. Turned out fantastic and I honestly do not know why I have not ordered from them more often. The staff again was fantastic and I am very happy with everything. Thank you very much