Burger King

The manager was very rude, she doesn't speak Spanish and she expects customers from Mexico to understand, if she can't communicate with the customer she should let the very nice hispanic staff working at that location to help. She asked what they had ordered and they didn't understand, I helped translate and she pushed the bag and drinks towards them and turned around. Besides the burgers were awful, the bread was coming apart and cold, last time we go to that restaurant.

I am deaf I went to burger king at San Bernardo Laredo and I was trying to order for my son and me and the lady that took my order did not understand I was deaf I gave her a paper to write what I need but she was not helping me but there was another lady with a black button shirt and I think blond hair she has a hat I couldnt see it and she was looking at us trying to see what was the problem and she saw my son making signs to talk to me and she came over and wrote on the paper do you sign in English I said yes she said I know sign language but only in English I can take your order. She took my order she used the paper to right and and signing and made sure I looked at her lips when she talked and I could tell she was talking slowlyer to help me I asked her how she knew signing she said she learned in school you should. Have more people like that can see that some of us are different and not all can hear or see think she was a manager her name was heather I will come back since she made me feel good that she can understand me I want someone to know she helped me out when others never try I still understand but in other way gracias heather muy Bien Ella may God love you

Walked in and no clean tables available, dirty floors , didn't bother to clean any tables for us to seat. Staff looked like they didn't want to service anyone. I mentioned that no tables were cleaned and sanitized and looked like I spoked to the wall, just walked out for there are people friendly places out there