Baskin-robbins

Always an issue each and every time I give them a try. Either they don't have a product as advertised or there is an issue with the product they actually do have. Today I ordered a waffle cone with 2 scoops of a flavor thet rarely have and the waffle cone was stale and inedible. The manager (shift lead) gave me a refund but was very unapologetic about it. Really feels like the staff doesn't take pride in their product or service.

No Hot Fudge. A worker tonight told me they have not had Hot Fudge since she worked here. She said the machine is broke. Seems to be a standard problem at locations around this area. However, they continue to advertise they have Hot Fudge sundaes and the Hot Fudge topping is still listed on the menu.

Went to this establishment 2 times in the past month and have yet to be waited on. The first time I went we waited for about 20 minutes and there was only 3-4 people in front of us. Employees were standing around doing NOTHING and one girl working the ice cream counter. We left. I came back about 2 weeks later with my granddaughter and walked in, no one looked our way. I stood at the filthy dirty counter and saw that they only had a few ice cream containers that actually had anything in them and still no one (3 employees) looked our way. I will not give them another chance. This place should be torn down.

I go in to pick up an Uber eats order and they tell me they're closed for...cleaning? Despite there being no signs up front pointing this out, seeing other multiple people walking in and then walking out, cursing under their breath. If you're not going to put signs on the doors pouting ourlt you're closed in the middle of business hours, at LEAST turn your Uber orders off, I wasted gas and missed a profit opportunity because of this negligence. Not only earning a bad review from me but the woman I had to call and explain this to.

Supposedly open until 11 PM. All external lighting to property turned off shortly after 9 PM. All interior lighting dimmed to give the impression they are closed. No cars in the lot or the rear drive-up. No employees visible from the street or entrance to the facility. Upon entry, everything is cleaned and covered for the night. When admitting to the fact they are open to 11 PM and serving, customers are treated with disdain for having to request a purchase. Only one male and one female working. Surprised?Time was 9:42 PM on June 2nd. Tonight would be their last night if there was a manager present or anyone who cared or who knew!

I drove over to this dunkin / baskin location from Pinellas Park after checking the website which says open until 11. I got there at 8:02 was told they close at 8. Didn't get any ice cream due to being 2 minutes late, I won't ever spend my money in this location. Be realistic I was 2 minutes late but 3 hours early based on their website. Bad business

Me and my fiance just visited this location march,1 2020 if i could leave 0/5 stars i would, place absolutely disgusting inside, got a vanilla bean coffee coolatta an a regular. Vanilla bean was super watery an the regular tasted like 5 hour old burnt coffee mixed into ice. Went through the drive thru originally, had I went inside I would have just walked out with how disgusting everything looked not too sure why absolutely nobody was at the counter when I came into return whatever it is they put in our cups apparently they also have no managers at this time of day. I was told I cant have a refund they eventually gave me a refund however