Mcalister's Deli

First time coming here after knowing about this location for several years. A fellow co-worker also told me that the food is really good; especially with him being a former employee of the franchise. Really good and very filling. I highly recommend this place in Cruces to go eat. I finally got to go with my mom after a band concert.

This place used to be awesome...it just continues to get worse and worse though. The sandwiches are just thrown in a box and when you get it, you have to put your sandwich back together. I usually get the choose 2 meals. The baked potatoes are super dry. I got the roast beef spud. It's supposed to come with au jus. It didn't and I couldn't even eat it because it was so dry. I also got the savannah chopped salad. It's supposed to come with chicken. Nope. One time they forgot to put the chicken on the salad. The lettuce is often brown and wilted, or big chunks of white lettuce. They also put very little gorgonzola. I also order and pay for extra dressing because they never give you enough. They always forget to include the extra dressing that I have payed fo and often times have to fight with whoever is there just to get my dressing. To drink I ordered a strawberry sweet tea. It was just a regular tea. The customer service is awful. They allow children to throw food all over the restaurant and climb on the tables and chairs. It's really disgusting. And the food is expensive. The price does not match the quality. So if you like noisy environments, bad customer service, and overpriced food...this is your place.

This was an interesting place to which I'd never been before. The atmosphere is bright, clean & cheerful. The staff was really pleasant and helpful. I thought the sandwiches were rather small and ordinary for the price. I don't eat out regularly though, so tend to expect something that I can't easily make at home for less cost when I do. They do offer healthy choices of sides besides the usual french fries. You may not have those same expectations and will find this place a real treat.

I haven't gone here in quite awhile, with covid going on I've only recently been getting back into the swing of things. Since today was Free Tea Day I decided to go get one, and then I saw you could order free tea through the app also and do curbside pickup!! I got there and instantly someone walked out and greeted me and asked me about my order. They were happy to help and very quick. As always wonderful tea and good food!

I placed an order online yesterday on the app and I forgot to pay. I then drove and when I got there it was almost 9 when they close, I realized my mistake and clicked pay but the app glitched and made the order time for the next day. The employee coming out to curbside orders said he'd get a manager to help me when he saw what happened. The manager came out and took pictures of my order I placed on my phone and made the food despite the fact they were almost completely closed. They really didn't have to do that and I would've completely understood if they couldn't make that order, they went above and beyond. Everyone was very nice.

Their sweet teas are always the best. I usually get the nacho platter for the family as an appetizer, then I'll order the jalapeno crunch sandwich with potato salad. I never had McAlister's until I moved to Las Cruces. I prefer them over Jason's deli. My family especially my daughter loves the nachos and tea.