Chick-fil-a

I have always been a big fan of this place, but you lost me tonight. I will never eat here again. This is why... I ordered food for my girlfriend and her coworkers last Thursday night. Had to drive to El Paso to drop it off. When I finally get there, I have everything but my girlfriends sandwich. So that sucked. I immediately called the establishment and spoke with the gentleman who bagged my items. He apologized and put my name in their “system” so I could come back and get my refund within 30 days. Being an reasonable guy I accepted and came back tonight. Not only did they make me wait unnecessarily long, but eventually told me I would not be receiving either a sandwich or a refund. You would think my future service with this company would be worth one sandwich. Thanks for wasting my time and making me look like an a$$ showing up without all the food.

Love the chicken, and frozen lemonades. Usually great service. Though, my last visit was not. They gave me a cracked cup, & the frozen lemonade leaked out all over my car. I returned to the location gave them the cracked cup. I was given a new cup, but not a new frozen lemonade. I wouldn't have minded, but half of the drink leaked out in my car cupholder!