The Vineyard

The restaurant is very pretty as it looks like a rustic villa inside. The staff had excellent customer service. The rib eye plate was perfectly seasoned and cooked. They do not have a kids menu, but they will accomadate by splitting the plate if multiple children are with you. If you are in Laughlin, NV this is one of the best restaurants in town.

Took my guy for Father's Day Dinner. Everything we ordered was fresh and the portions were incredibly generous. The salad was the freshest ever. The service was great! We had 5 p.m. reservations and were seated immediately. Our waitress was knowledgeable and very professional, very well versed on the menu and the daily specials. I strongly suggest you check it out. Enjoy!

Terrible experience. Food was mediocre at best. Service was horrible. We waited 15 minutes before our waiter came to take drink order. Frankie was amazing and welcoming but our server Dwayne was horrific and very rude. While eating my soup that came 45 minutes later, I almost swallowed a huge piece of plastic. The waiter didnt even apologize when I showed him. I got my glass of wine I ordered an hour later when the manager finally came to speak with us. Waiter Dwayne should work somewhere like McDonalds because he took this fancy restaurant 4 star atmosphere to a NEGATIVE 5 STAR. NEVER AGAIN.

Wonderful food - 5 stars! HORRIBLE service - 0 stars! We had 6:30 reservations and when we walked in, we stood at the door over 5 minutes listening to the phone ring and not one staff coming up to greet us or acknowledge the phone. When the hostess finally arrived, she seemed frazzled, grabbed the phone and then had no clue how to put the caller on hold. We asked about getting a window seat and were told (like we should know better) we should have mentioned this when we set up the reservations. My Father-in-law also asked the manager about a cake since we were celebrating my husband's birthday and the manager seemed more than happy to oblige and said he would get back to us - never saw him again. Our table waiter was unfriendly and when we asked for a couple glasses of water without cucumber, he treated us with a bad attitude the remainder of our meal. We even watched him huff at the hostess when she asked him to set a table. Later we saw her having to set the table. Our waitress wasn't very friendly either, doing the bare minimum and once we received our food, we didn't see her again until it was time to pay. It was a Thursday evening and the restaurant was not that busy that the waitress couldn't check on us at least once, or even replenish our beverages. When we asked the waitress about the cake that the manager never got back to us on, she told us that we should have known to ask for that when we made the reservations as there cakes come from a bakery and they only get a set amount. They couldn't spare cake for 5 people, even though we were more than willing to pay for it. Thankfully the food was delicious- our compliments to the chef and kitchen staff as they are probably the only ones keeping this restaurant going. While the food was definitely worth the cost, the service that should have gone with it is lacking considerably making for a disappointing dinner.

Truly a horrible experience - worst meal this entire trip. To start we were required to pay a 20% gratuity and could not split the bill. One person had to pay and then collect from everyone else. Okay, we had a group of 8...it's policy. We understand, didn't like it but understood. Service was so slow with no apologies! If it had been just me and my husband we would have walked out and believe me, we are not complainers normally. My friend beside me ordered a glass of chardonnay. She did not ask for anything special. Checking the bill later it was a reserve that cost $13.00. Glasses of simple chianti were $10.00 apiece. My husband's calamari was overfried and tough. He couldn't even chew the stuff. My cioppino was truly the worst I've ever had. 5 clams, 2 shrimp, 2 scallops and 3 of the largest mussels I've ever seen artfully arranged in a marinara sauce. Everything was overcooked and tough. I will be lucky not to get sick tonight, the mussels smelled and tasted off. Dreadful! Not going back there to eat at any time in the future.

I went to the Vineyard Monday night which just so happened to be my 21st birthday! There was absolutely no wait and even though it was very beautiful and elegant inside there was no dress code, which made my experience nicer saying as I wasn't forced to change out of jeans. Also the prices for meals ranged anywhere from 20-50 a plate which is pretty reasonable. We were helped by Dewey and Chris and received the best customer service I have ever been given. They made me feel very special and made sure my family enjoyed ourselves. They laughed and joked with us and it was an absolutely unforgettable night. The food was absolutely superb as well! I recommend the Pollo de Belle. Thank you so much again Dewey and Chris and the amazing chefs for giving me the best birthday dinner.

First we ordered a 4-course meal for 2 which came out to 40$. Plus a calamari appetizer which was 8$. Wait was short, place was very elegant with no major dress code. Our first part of our meal was three types of bread with three different butters. Second, large personal salad. Next, our calamari. Fourth, sherbet spoon while we waited. In addition, we chose house wine to have with our meal (came with deal). Fifth, our two main meals. Last, our lemon cake for desert. Overall every part of our meal was amazingly great.