Bistro Surriento

My fiancé had my engagement ring custom made with Carlo at bijouterie Caprices. I could not be more happy with the way it turned out as well as with the service we've received since then with resizing and minor adjustments as well as shopping for wedding bands. The team at Caprices has always been incredibly helpful and patient. Carlo genuinely wants the best for his clients.

From the first time I spoke to Carlo on the phone I knew I was dealing with someone who gives outstanding service and attention to customer detail. Carlo was able to track down a brand new limited edition Oris watch that was 4 years old, I couldn’t believe it when he called to tell me he found a new one. Carlo and his staff/family welcome you with open arms and treat you like royalty. I drove an hour and a half and will definitely be back for my next purchase. Hands down best service!

Honestly, customer service like this doesn't exist anymore, anywhere, except at Caprices! Carlo and the entire staff make the effort to remember your name and preferences, offer a coffee while shopping and assisting with every need from a new purchase to a small repair. I refuse to go anywhere else in the greater Montreal area when it comes to jewelry. Great job guys, keep up the fantastic work!

The best service I have ever received at a jewellery/watch store. Was referred to this store by a family friend and they told me it was a one stop shop for watches with exceptional service and I am so thankful that I took his advice. Staff is extremely knowledgable and go above & beyond to ensure they have what you're looking for. The really put the customer first and ensure that you're satisfied. Already contemplating getting my next watch and I know exactly where I'll be getting it.

Dear Google readers, I am writing this review to show my true appreciation for the personalized service I get at this fine jewellery store. Carlo’s professionalism in terms speaking about fine jewellery pieces and watches is truly one of a kind. Definitely hands down the best jewellery store in the province of Quebec. You won’t ever EVER be disappointed. Please trust me on this. Regards, Julian

Bijouterie Caprices is not just a great jewelry boutique with amazing personnel...it is an experience where you feel welcomed into a family. As you walk in, you are treated like royalty and they genuinely take into consideration your needs, your budget and they do an outstanding job in understanding your style and helping you find what you are looking for. (My fiancé had an engagement ring custom made for me and I later also bought him a special edition Oris watch to surprise him for our anniversary) We both received exceptional customer service. I highly recommend for an experience you will not forget - une expérience signée Scalzo ! Merci pour tout, Thank you for everything, Grazie mille !

Where to start! Amazing quality craftsmanship, jewlery and attention to detail. Have been going to Caprice Jewlers for a little while now, and must say you receive an impeccable service from the whole family. I’ve dealt mostly with Gian Luca , bought multiple watches and have sent my brother for his engagement ring to the store. Treated like family, the amount of respect and customer service you receive here is incomparable to anywhere else. Very warm atmosphere, they do not pressure you to purchase like other Jewlers but instead walk you through the store, and go through your decision to purchase an item with care making sure that you are satisfied. Will definitely be returning as this is the place to go for any Jewlery, horological and purchase needs of that sort. Thank you to the whole team!