John Brown's Underground

Some of the best drinks and service in town. I was a patron of this bar for a year and never had a negative experience. The people are incredible and the cocktail program is one of the best I have ever seen. During nice weather the patio is beautiful, but if you want indoor seating, definitely make a reservation online. I can’t recommend this place enough!

Came here on a Thursday night. I asked the bartender to make my drink not too sweet. He let me sample the drink and said he would make me something else if I didn't like it. I asked if he could make an old fashioned instead. He said no, and that everything was pre-mixed. I said it was fine and I would just stick with my original drink but he just walked away. I sat there with no drink for about 5 minutes trying to get his or the server's attention. Finally I asked to leave. I got charged for the drink anyway, despite it being taken away. I was also returned the wrong card. After returning with the card, and getting my card back (which had been used to pay for someone else's table), I asked if I could have a quick shot on my way out, which the bartender quite rudely declined. All in all very confusing and disappointing :( EDIT: I understand there are two sides to every story, but rather than talking about “publicly embarrassing me” and saying my account is untrue, maybe you could just apologize for the bad experience and invite me back in, or something nice and friendly. I worked as a bartender for 5 years, I know everyone has rough nights, but your hostile response affirms my poor review. If I missed part of the story it was that a lady sitting at a table got up and whispered something to the bartender before he walked away. She started mixing a drink with about 10 different clear liquors. I didn’t know if she worked there or what was going on. I asked what was in the drink, no answer. Then if the drink was for me, no answer. I started feeling like it was some kind of prank drink that they give to difficult customers. (Once my friend had asked for an off menu margarita, which not only tasted bad but said gave him the worst 3 day hangover of his life). After a while, they lady’s friend started yelling “I’m so excited for this” so I figured it had nothing to do with me. All in all very uncomfortable experience, no communication, and a disappointing response to my review. TLDR: don’t order anything off menu. Only go if you like sweet drinks.