Chili's Grill & Bar

I keep retrying this location but I'm done. I waited 7 months to see if maybe staff would change but it's no better. Have had several previous orders for curbside in which the burger was slathered in mustard, burger sliders burnt or cheese curds were soaked in grease. Yes, for the most part, incidents were reported. Today my slider's edges were burnt, not leaving much of a burger that was edible. It was covered in onions which I had asked to be taken off and the cheese curds had so much seasoning, they also were inedible.

This place has really gone down the last couple years. I know we had a “ pandemic “ but service should not be affected or food quality. Food prices went up but quality has gone way down. Ordered margarita with the most amount of salt on the rim … it was falling in the drink. Wife couldn’t drink it to salty. My bbq brisket burger was awful! I took one bite and told my wife it was terrible and way to saucy with the cheapest tasting sauce available I’m sure. I did not complain…. Paid my $40 and left a tip for the server. But told him I will not bring this food home at all . This place needs to get it together and do way better! If not get a manager that will train these people better. Customers deserve to receive the best every time

I'm not sure why they keep this server Michael. He does not pay attention to his customers and takes a lot to get a second drink from him. My dinner tonight was barely hot and my lousy waiter had issues with giving me a paper receipt . The next time I go there I really hope I never see him again. The manager was really nice as well as the host.

It's hard to say I've had a memorable experience with the restaurant or the food. If you eat here, you'll get a good satisfying meal, I can guarantee that! If you're looking for a casual dining experience or something you don't really want to think too much about, I recommend it. Had an issue with our last pickup order but the staff is extremely friendly, patient, and helpful. I've had good experiences with that in the past as well, so you can count on the staff being nice!