Dinner Box

This has now been resolved by the restaurant, and I will be ordering from there in future. Very kind gesture, and great food. Having been a long time satisfied customer of this takeaway I ordered tonight, but tried to order a large portion of boiled rice and some roast duck and roast pork to go on top. Straightforward you might think? But the guy on the phone could not process what I was asking for as it's not on the menu in that exact format. After 5 minutes of me explaining to him what it was over and over again I gave up. He refused to allow me to speak to the owner, refused to ask the kitchen if they would do it for me, and displayed a complete and utter lack of communication and customer service skills. I cancelled the entire £40 order in the end and ordered somewhere else, who agreed to do the dish immediately. How to lose long time faithful customers in one easy lesson. I promised the guy I will never order there again. But I doubt they could care less. Whatever happened to standards?

Really nice food the curry sauce is absolutely spot on perfect and so tasty. I have only recently found this place e I live miles away from it but I don't mind the travel as the foods,so good and the prices are very reasonable. The guy on the counter is so polite and friendly and really professional 👏 10/10 from me I will be ordering tonight 👌 cheers guys xj