Domino's Pizza - Leeds - Wortley

You'd like to think ordering from a chain restaurant that the quality and service would be consistent, but it's not. The last time I ordered from here the food took 1 hour 20 minutes to arrive, when I only live up the road, and it was cold on arrival and dry. The time before that it arrived late and it had been dropped so all the toppings had fallen off. They also don't appear to read the delivery instructions as they consistently try to deliver to the wrong house on my road, disturbing my neighbours. I won't be ordering from here again.

Don't believe the 1star review which I think can only be attributed to this unit being very recently opened. My experiences are only positive, quick delivery, pleasant delivery drivers and HOT delicious pizza! Only small issue is that sometimes the people answering the phone don't have English as a first or possibly even second language which is not ideal in a phone based customer service situation but we've usually managed in the end. I'd definitely recommend.

I received a special offer for a pizza and placed it online. I ordered it to be ready ASAP. The instructions were collect when you want. I received a notification to say it was ready and drove to collect it. When I arrived they said it has been thrown away as I hadn’t collected it within half an hour! They then tried to charge me again for the order. Terrible customer service!