Bob Evans

After a long day of moving my younger brother from one place to another, my other brother and I decided to try Bob Evans. We had an exceptional waitress named Ashley. My brother got the ham steak dinners with mashed potatoes and green beans. I had the chopped steak with fried onions and mushrooms and also broccoli with cheese and mashed potatoes with gravy. The food was great but it was Ashley that made a great impression on us. She was there when we needed her. I had a side salad and I wasn’t sure what dressing I wanted and she had suggested a poppyseed Italian dressing. So good…. We really like how she came across. She was professional, courteous and had a smile on her face. My brother was also excited about how she was with us. My brother is an ex marine and is very hard to make him that excited about our service. He treated me dinner that night and gave an enormous tip to Ashley. Our bill came to $25 and his tip was $20. He went ahead to pay the bill while I was waiting for Ashley to come back to give her the tip. I had informed her that she did an astonishing job and normally by brother gives a 20% tip when we get together. But she was outstanding, her smile on her was priceless and informed me that it was her second week working there. 5 star all the way……. Thank you Ashley!!!!

Ate lunch at the Rehoboth Beach location with my dad. Not busy at all. Three servers that I saw. Seated promptly and our server took our drink order. About five minutes passed before she came back and forgot to get our drinks, but took our food order while she was there. She came back and got dad's drink right but not mine and had to come back with the right drink. We waited a good 25 minutes in a *not busy* restaurant for our food, and we only got it after my dad finally flagged down the server and threw his hands in the air. Then she was right there with the food that had definitely sat in the window. I ordered steak & eggs from the breakfast menu: over-easy eggs, medium-rare steak. The eggs were hammered and basically fried, definitely not over easy. The steak was such an odd shape that one side was well, the middle was fine, and the other side was rare. The hash browns tasted like grease and nothing else and were inedible. My dad ordered a chicken/noodle/gravy over a biscuit thing that was, again edible, but not good. He said the chicken tasted old. He liked the biscuit. And nothing was seasoned on either of our meals. I get that Bob Evans clientele is generally old and probably on a lot of blood pressure meds, but a little salt and pepper isn't too much to ask. The server was also extremely inattentive for how slow business was, and when we told her how we found the food didn't seem to care. This is the second poor experience at a Bob Evans (the other in a different city) that I've had on the last six months, so I doubt I'll be back anytime soon. If ever.

The waiter just wouldn't listen to us and I had to ask her three times. Food was brought to us and the waiter began to sweep the floor near us. She kept sweeping the floor the whole time. This place was empty and the reason for the empty tables in this restaurant became clear to me - they do not like and do not care about visitors.

I normally do not leave reviews, but...... We decided to order dinner at Bob Evans at the Rehoboth location after a long day of moving stuff into our condo. We were tired and hungry so took advantage of door dash. 40 minutes later, food arrived. We were missing a meal, so called Bob Evans and the lady who answered the phone knew exactly what we were missing and said we had to call doordash delivery person to come back and get it. We tried several times to get in touch with the person who delivered our food. Number would not work. Called Bob Evans back and was put on hold by the same lady for over 20 minutes! So my husband decided to drive there and get the meal. He said customer service there was so terrible. What's worse, is that the food wasn't even fit to eat! Never again at this Bob Evans.

Went to breakfast at the Rehoboth Beach location with my daughter and her twin toddlers. We had just moved in the day before and hadn't had a chance to buy groceries, so we took the children there. I can say a lot but the main theme is they are not a child friendly service. Yes toddlers can get loud and they are messy, i know this and always tip higher because of this. They don't eat at restaurants often. The host seating us was not happy to have to get high chairs, the waitress was so so. The twins did use crayons on the wall, however the walls already had crayon writing on them. As soon as they started writing my daughter quickly stopped them. At the end the waitress came and said i will bring a cloth for you to wash the walls with. We were floored she actually came back with a cloth. We did not wash the walls. Paying the cashier who was also the host, he proceeded to tell me how the credit card POS device worked. He then gave me tipping options. Up to that point i had been so disgusted with them i was still going to tip generously because i do know waitressing is difficult. Needless to say the tip was bare minimum due to the rudeness of the staff.