Ihop

Service was incredibly slow. While the restaurant wasn't even 1/4 full. The hostess seated a couple who was in front of us, she then went into kitchen area and didn't come out. After 13 minutes more of standing around a waitress sat us. The atmosphere in the place was depressing it felt off my companion felt it and wanted to leave, but we stayed. I ordered breakfast combo, bacon, 2 eggs over medium hash-browns and 2 banana strawberry pancakes. Bacon was really dry parts were burned I almost choked it was so dry. Eggs were over cooked. Pancakes were great although strawberries were frozen and mushy, but had good flavor. They're obviously understaffed, but cook could have done a better job. It wasn't busy. The waitress was very pleasant and efficient. We left a 20% tip. I do love IHOP haven't been to 1 in 13 years. I was hoping they still had stuffed French toast. We will go back and try something different.

The waitress at this Ihop needs to be recognized for her hospitality. We thought they were open until 12am, which is what online said but they closed at 10 due to being short staffed. When we realized this we was apologetic an was going to leave. We were actually insisting on it since I work in a restaurant an understand. Maddy (our server) insisted we didn't need to that they were still doin close up. The friendliness of this young woman isn't a very common and it was much appreciated. Will definitely be back (but not at closing)

I have worked in food service before and I understand how it can be so I’m very understanding with how the service can be but I walked in with my bf and cousin and we were patiently waiting to be seated, it wasn’t busy and the hostess looked directly at us and didn’t greet us or anything, I didn’t get upset because maybe they had a bad day but then one of them walked over to her stand and sat on her phone, and the other just walked into the back. After finally being seated she gave us menus and didn’t say anything and didn’t bother to give us drinks while we waited, it was very noticeable that she had the time to get drinks but she chose not too. A man then walks and gets directly seated and they automatically give him a coffee. While noticing both hostesses still were being lazy and still hadn’t came over to check on us or offer drinks. I left because that’s just rude at that point.