Domino's Pizza

I’m a chill as they come. Still am, but had to gather my thoughts after ordering at 7:30 with the correct store, wrong store calling me 10 minutes later noticing I had tipped and said they would just bring it, then canceling my order 45 minutes later. Then for some reason, I decide to reorder, again, with the supposed correct store. Then after another hour and fifteen minutes, they tell me they tried to call three times, which I received no call. Verify my address and it’s not even close to where I live. I would’ve went out and gotten whatever I wanted but it’s kind of hard as a single dad with a 15 week old, let alone be able to eat anyway. But, I guess it’s the times we live in

Never again. This is the last time I will ever spend money at this store. This is the third order that was cold and late. Literally made 40 minutes and just sat in the heater. Soggy crust again. No contact from anyone at the store. But when I call and wait for 10 minutes on hold they know the address that is calling. I will never spend another dime at this terrible store.

This is exactly how my kids pizza looked when I opened the box. Plus it was cold. Domino's Pimlico parkway. I call and tell them... Tony proceeds to tell me. That there's no way it was cold because it came straight out the oven to me. Forgetting that he talked to me about 20 minutes before and told me my pizza was sitting on the rack waiting for the driver to get back and deliver it. SHAME ON YOU TONY FOR TRYING TO LIE TO ME!

I would give it zero Stars if i could for customer service. They have a new GM so this will hopefully improve. Have had some issues, gotten contacted back from said new gm and ran into the same problem after they assured me and my husband our concerns will be met. We tried to get contact information and gave us a fake number to someone out of state. We’re still trying to get back in contact with the GM to now inform her of the conversation her assistant Amanda had with me and again giving me a fake number instead of the GM number like she said.

Ordered food a little after 630, food arrived at 730, my order was wrong so I call and simply said what was wrong with my order, no problem, order redone and didn't arrived till almost 9pm. Food was cold and dried out and the sandwich wasn't made correctly. Domino's has always done good but this time was a complete failure.