Cracker Barrel

This was my first visit to Cracker Barrel, and I wasn’t sure what to expect. My date had been many times and it’s one of his favorite places for a comforting, casual meal. I wasn’t disappointed! Everything was really good, I got the country boy breakfast with sirloin steak and it was cooked perfectly. Every bite was delicious. The hashbrown casserole was so good, too! I think it was my second favorite on my plate. I sipped on an orange mimosa and it wasn’t lacking anything. The service was lovely, everyone working was very friendly and that’s always great to experience. Our server was attentive and made our visit especially pleasant. My date and I are looking forward to coming back!

Let me start this review by saying that as today is a holiday and therefore the dining room was very busy we were anticipating some wait time. We were seated within 15 minutes and ordered our food. We waited approximately 30 minutes for the server to tell us that due to “drama” in the kitchen our food would be delayed even longer. When our food finally arrived the eggs were undercooked and the sausage looked literally like a hockey puck it was so burnt. When we asked for a manager strangely no one knew where one was, convenient to say the least, the server took the plate back and it was re-cooked. Better this time however almost an hour after coming in. I am normally a fan of Cracker Barrel however this experience will keep me away for a little while to allow them time to clear up their “drama” and get back to serving the quality of food I know they are capable of.

I just LOVE this location! It's set back off the main road across from the Tractor Supply shopping center. Plenty of parking and signature front porch filled with rocking chairs. Inside you're met with a staff that is smiling and ready to provide great customer service. Food was amazing and the atmosphere is exactly what you would expect from Cracker Barrel. Clean bathrooms.

If I could give it no stars I would. Server was slack never brought refills, no lemons, and no bread. And was seated for over an hour. Went to leave and the manger came and talked and was rude. He got smart with an attitude when he asked what was wrong. The ladies at the front was awesome though, they kept apologizing. But the manger said that it’s acceptable to have to sit for that long and that you ONLY GET BREAD WHEN ASKED. Or when the food arrives. Would never step foot in that building AGAIN…..

Restaurant was clean, one star alone for that. Service was extremely slow for a Wednesday night. Was told a 20-35 minute wait, wait was 40 minutes. No big deal really, except then it took an hour from ordering to get our food. We were celebrating my daughter's 18th birthday, and she really wanted pancakes and grits. They kindly subbed grits for eggs in the pancake platter, which is for the second star. The rest of the food was just slow, due to only having one cook. I would have liked if they had informed us that it could be an hour wait with only a few tables sat. Also, if kids are present, and it takes an hour for food, and biscuits normally come with the meal for them- perhaps offer to bring a biscuit out for them ahead of the meal- especially since all the table-top games have been removed that would normally help with long wait times. Service was subpar. Had to ask for basics constantly- such as a drink refill in obviously empty glasses, ketchup for fries, jelly and butter for biscuits even though the menu says it's part of "all the fixings". And then we were brought only 2 jelly packets for 6 biscuits. A decent server would have handled the entire service differently. Two stars, a bad birthday meal, and a promise we probably won't waste the money coming back. The food, when it finally comes, was overall good. Such a shame the service sinks this place.