Subway

This location is conveniently located and fairly clean. I have a suggestion for the owner. Please honor the Subway coupons at face value, as circulated, without adding additional exclusions. For example, bogo footlong. Intentionally coupon ordered 2 clubs. If the coupon had been honored, I could afford to give a bigger tip to your deserving staff.

Well lookahere. Went in for a tuna or BMT 6in sub. Tuna looked watered down so got the BMT. A young white man came in after me and paid for my meal without saying a word. The cashier told me, so I thanked him profusely and was overwhelmed. I am a seasoned black woman who is used to public displays of ignorance, not humanity. Thank you again showing all that beautiful spirit. Carma.

Would be better if all the staff acts like they really cared about their job. Sometimes the staff seems really friendly and accommodating. Then you have other staff that don't listen to you when they make your sandwich. This is rough on the consumer when you don't get what you want on your sandwich. Told a girl one day the works and I still had to tell her everything to put on it. And she seemed to be heavy-handed with each item hoping I would just say that's enough. Seem like she did not want to be there. Kept rolling her eyes at me and not listening. The other staff member was very accommodating and was very upbeat at the cash register. Wish all of the staff here would concentrate on good customer service. This is a sandwich making shop unfortunately a lot of people like different things on their sandwiches. So paying attention to detail it's very important in this job. Love the location in the Food Lion shopping center. Really appreciate their appreciation of military veterans. However we'll have to give them only two of the three C's. They have good cost-effectiveness, and overall the store was very clean so I'll give them cleanliness. What they need to work on is great customer service which is the third C of great diners and dives. Rolling eyes and not listening to the customer only complicates the whole reason you're there is to make a great sandwich. Because Subway is in the business of Sandwich making. If you are working in that establishment that needs to be your overall priority. And being friendly and helpful creates a better day for not only you when you go home but for the customer. It means you have less negative ions and more positive ions in the air. Which creates a smoother workday. Will increase my overall grade when I see total customer satisfaction. I have found certain employees to be very motivated and offer me great customer service. It's the bad experiences that spoil the whole bunch. May God be with you in this terrible time in American history. May you seek your Lord and Savior Jesus Christ daily.

This Subway is aweful. Went yesterday and the bread was hard and stale, the lettuce was brown and tomatoes were like mush and they were really slow and not nice. Took me twenty minutes to get a bad sandwich. Wife said she wasn't eating it do to bad looking produce. Next time I will try another location.

Ordered online tonight. CLEARY states BLT**** I got ham, salami, pepperoni. I’ve ordered a total 3 times online and not a SINGLE time was it correct. One time or I ordered a ham and egg, and got a sub with just CHEESE. Lol. I called and they stated they can remake it- but I have to bring the sub back. So I asked if I could just save the receipt and get it later since I’m 20 minutes away, and she stated the owner doesn’t allow that without the sub IN her hands- which means I’d have to keep a sub in my house for days/weeks until I wanted to get another one. WHAT? I understand people make mistakes, but online ordering is out for us!

The only reason they got 2 stars is because the order was right. There was a kid in there working, and I don't know if this is the 1st job he has ever had, or if he feels like he shouldn't have to have a job, but he needs to be put on an off shift for a little while and trained properly. I sat in the car with the kids for 30 minutes while my wife went in to get 3 subs and a salad. He couldn't put a sub together properly, nor could he remember from 1 second to the next what my wife was telling him went on the subs.