Food Side Restaurant

Great location. Prices very good. Serves was slow but good. It took awhile to be seated. There was plenty of empty tables but no one cleaning tables at first. It seamed the staff was missing for a short period of time then came in later. Food was delicious. It even please the little people with a um um!

My family stopped in for a dinner while traveling through. Being seated did take a little time (10 or so minutes) with very few people waiting. I shrugged mostly because it seemed like they were short staffed. The booth we were seated in could have used a bit more wiping down (a decent amount of crumbs on the seat), but again, nothing horrific. The other issue I had with the booth was we had no light (every other booth was lit and we were the unlit one). The service was mediocre but again there seemed to be a shortage on staff. Our food was great. Overall, not a bad place to stop.

Avoid eating here if at all possible. Amber R. was our server and she was very unpleasant to say the least. You will know her from her cheetah print book in her apron. This book is the only character to a cheetah that she shares, because service was very slow. Attitudes of all staff encountered was generally poor. We were celebrating a silent birthday (our birthday girl doesn't like the singing stuff). Two in the party arrived before me and ordered frozen bar drinks. I arrived with no greeting and joined the table. I was there for 10 minutes before we observed any staff anywhere in the dining room aside from the bar tender. We watched as their frozen drinks sat at the bar melting. The bartender wasn't busy and was simply chatting with the few that sat at the bar eating. After another ten minutes the drinks arrived with an overly moody server. they were supposed to have the gummy sharks in them and had none. When asked about it the server could only shrug her shoulders. I simply went for a fountain drink in hopes this would be an easy feat. The server seemed to be frustrated that after I placed appetizer orders that I wanted them put in while we made final dinner decisions. After all I didn't want it to all come out at once. It was hard to get refills on fountain drinks and water. When we asked about ordering another frozen beverage, we were told that the blender had been cleaned for the night and that the only option would be on the rocks as the bar was closing. I asked if they were closing as I hadn't heard last call, and she said no they were still open but only serving certain drinks. The server offered a beer on tap because that's comparable to a frozen drink eh? Our salads and appetizers arrived via two different people and we asked both for silverware. We got none. Finally I walked over to the unmanned host stand and tried to locate something to eat with. I then went to the bar and asked the server for a fork. She said that they were all dirty and probably in the dishwasher before she went back to playing on her phone. I then asked the bartender for a fork after standing there for several minutes. I got a few extra because none of the neighboring tables had a fork either. Dinner arrived, it was mediocre at best. Mashed potatoes were cold, and not in a sense of being out too long, but more so like just dropped from the refrigerated prep bag onto the plate. The server never checked back after delivering the food. The table that arrived after our food did waited a long while for drinks, and to order, and to get their food. Once their food arrived, it was cold, and they had nothing to eat with. Apparently, they were closing at 930 PM because they were short staffed. It was very clear with the low census that staffing was not the problem. Perhaps low attitudes were? We saw several couples come in at 9PM and were turned away by the hostess. One one occasion we actually spoke up and asked why they were being turned away if they weren't yet closed. The female hostess with curly blonde hair just rolled her eyes and said we are closed, and she was busy. Busy, although she was able to go to the bar and rant about me asking why she was turning people away. The bartender, out server, and who I presume was the manager all had time to gather and rant. It was a struggle to get boxes to take the leftovers home. Honestly, we should have just left them because the food was subpar to start with. Locals know that this location has gone down hill and to avoid it at all costs. Those traveling find this location with ease as its right off the interstate, but its worth finding another location to eat.

Today our son had a college visit to VMI and we decided to stop for a bite to eat before getting back on the road. The service here was horrible we ordered soup and a sandwich. My soup was ice cold and our fries were cold also. There were very few customers in the restaurant so I couldn't understand why our waiter was so slow. We asked for extra ranch when I placed my order and it didn't come out with the food so we asked our waiter again and nothing. We told him we no longer wanted the soup because it was cold and my husband had to ask him to take it off our bill, and that took another 20 mins. I ended up not eating anything because the service was horrible and the food was cold. The issue is not with the cooking staff it was truly our server. We will not be visiting there ever again. I wish there was a way to give a negative star because I would if I could.

I was visiting Lexington for the Shenandoah Classic on 6/25/2022. I spoke with a man around 10pm to verify the restaurant was going to be open until 12. Was told yes we will be open and to come on down. I showed up a little after 11 to doors locked and people eating still inside. Called while standing outside and was then told that they have already locked the doors at 11pm and tried to use staffing issues as an excuse. Next time I'm in Lexington I will make a point not to go here and will let as many people know that this restaurant just doesn't need their business. I honestly wish I could give 0 stars