Chick-fil-a

Such a disappointing experience I don’t understand what the hype is about. The chicken sandwich was decent, but the one that I received seemed like it had been setting in a warming tray all evening. The kale salad side was a joke of about a quarter cup of kale salad for a few bucks. Google says it’s less busy than normal right now yet it was hard to find a place to set in the dining room because 2/3rds of the tables were not cleaned. I finally a table and completed my order through the app and was waiting for them to bring the food to my table as stated in the app. Instead someone just walked up to the take out shelf, said my name, and dumped my food off. They forgot to include straws or napkins so I had to go hunt those. My booth was sticky like it wasn’t cleaned properly or often. All in all it was way overpriced for the food and experience I had. The best part of my entire meal was the lemonade that I got to drink. That was awesome and I’d come back for one of those if I ever felt like eating here again.

This place never fails to disappoint. I originally rated it high, after my very first visit to this location was a positive one. Since then, however, over the course of about ten trips, I've yet to receive a single thing I ordered correctly. How is it so impossibly hard to get me what i paid for?? First you disappoint me today by telling me the spicy chicken is no longer available during breakfast. Fine, I'll just get normal chicken. Then you don't even give me what I paid for. Ordered a chicken egg cheese biscuit with pepper jack. You gave me a chicken egg (minus yolk) muffin with pepper jack. Seriously???

Chick-fil-a has the convenient food business down to a science! Because of this, they are always slammed. Their food is great, their staff is amazing, their order-ahead app/user-interface is easy to use and they make it simple. I hope construction is finished soon so it will be easier to get in and out.

I accidentally ordered and paid for 2 cookies 3 minutes prior to closing time. My daughter got there 10 minutes after closing. She talked to a worker who simply turned her away saying that my money would be return to my debit card. It seems like it would have been a simple fix to hand my daughter two already baked cookies from behind the counter. Maybe that wasn’t possible, but it was not communicated. And this was not my first problem at the Liberty location.