Red Robin Burger Spirits

I honestly think it is the last time we order from this location. Soggy, nasty fries. Paid for sauce we didn't get and had to pay for. No refund. Burger burnt with brown lettuce, no apologies, pizza burnt and inedible no refund and no apologies. "Nachos" chips with brisket were probably the worst thing I could imagine gracing a plate. Seriously no thought or effort and customers are left to wonder if it's our fault because we should have known better. I know staffing is short and people are new but no thought or consideration into the food or the people you are serving. I have never fought a charge with my bank over restaurant food but this time I think I need to.

I just wanted to say thank you. We ordered via door dash, the person delivering forgot sever items, including my daughter’s dinner, who is 5. I called Red Robin, the manager made it better than right. She had them resend out the missing food and sent some extra food for my kids. Thank you very much. This was on 06/11/22 around 6PM. Thank you so very much for making this right! This was the first time we had an issue with Red Robin delivery.

Decided to try this location again considering that in the past we have not had the best of service. It’s important to give people and places the benefit of the doubt. Unfortunately, today was not different. Our table was dirty and it took a significant amount of time before we were greeted. Once greeted we ordered drinks and an appetizer. Appetizer was good but we were served ketchup crusted plates. Not very appetizing! Our waitress never came back to check on us and I had to go and find her to take our order. The food was okay but our waitress never came back to us to see if everything was okay or if we needed any refills. Our waitress was trying to bartend as well as serve tables. So unfair for her while other staff were talking in large group by the bar. A manager did approach us as we were leaving but at that point it was a little too late. So please be cautious before eating at this location.

Burgers are always good, fries can be inconsistent but at least they are bottomless, you just have to wait for someone to remember you to ask if you want more. Our waitress didn't check on our table of 2 for over 20 minutes after we had finished eating and seemed frustrated, talking to another employee for most that time

Great place to eat with a good variety, friendly staff and consistent quality. I will say that yesterday I tried one of their Donato's Pizza's and have to write to express my views. This has to be one of the worst pizza's I have ever had!! The crust is too thin, the toppings are marginal at best, the sauce is terrible and hardly seasoned at all and there is almost no cheese on the pizza. I would prefer any other pizza I have tried to this one. Take it from me, go to a pizza place to eat pizza and have a burger at Red Robin.