Mcdonald's

We used the drive thru around 620pm on 12/26/21. We ordered a triple cheeseburger with no mustard and no pickle. The guy who took our order put no onion and no mustard. So I corrected him. The triple cheeseburger was fine except had mayonnaise added to it. I also ordered a hot and spicy Mcchicken with no lettuce and add cheese. It never showed up on the screen so I verified the sandwich order with him. He said he had it and I showed up and my sandwich had lettuce all over it. Our food was also very cold and we live 2 minutes away from the McDonald's.

The food was okay but the inside of the store was disastrous. It looked like there was no one maintaining the store because there was trash all over the floors and the tables weren't even cleaned off, they had food and crumbs still on them. The customer service was awful as well, as no employees were helping at the front register.

This is one of my favorite McDonald's. Just look at that burger! The fries were hot and perfectly salted. They got a 4 star this day because the soft drink machines were down AND the shake/smoothie machine was being cleaned. I have to give the crew grace because wow, that's a beautiful burger. The rest of the family loved their food too! Great job tonight. 8/10/2021 7:50pm

Thankful it is always open, but 3 out of 5 chances that the ice cream, coffee or smoothie (or all 3) are not in operation each time I try to order or eat there. I think it depends on the staff that evening whether they will accommodate. Great evening manager, when she is working everything is fully operational.

Handwritten "please use kiosk" as if McDonald's hasn't from the beginning of their time served customers at the register and now act as if they are unable. Extremely rude when asked to take my order as I was paying with cash, told me they cannot do that yet both registers were open. I then used a card which I didn't want to do, so I could use the robot kiosk. There was no selection for large drinks, and they didn't care when I asked for help. Harsh attitude. Nobody here deserves the job. Go work at the trash plant or somewhere that isn't customer facing.