Caffe Nero

The general vibe of the place was quite nice However, the employee at the cashier was far and beyond hard working, we ordered our coffee with cream but it was finished and she insisted on making a new one even though her co-worker was a bit rude and told her not to do so in front of us. Thank you so much Miss Fun you are the kind of person that’ll make the customers come back to the place ❤️👍🏼

Great little nook to enjoy a warm or cold beverage. Sometimes staff do not listen attentively to what is asked of them. I have also had a VERY milky hot choc (not enough powder put in) more than once, and when I’ve taken it back I was disbelieved and had to fight my case of a new one to be made. Just today I asked for an OAT latte, and fully watched the barista make it with cows milk. Luckily I saw the bottle of milk slushing and asked to confirm what he was using - which was indeed cows milk. Could’ve ruined my entire week if I wasn’t paying attention… Usually friendly staff, until you start asking for custom or half the ice and the get a little precious and pedantic. Sandwich selection is also poor at the best of times.

Respect to the one man (Asian lightly bearded guy, working pm on 1st May) working in a central London branch on a bank holiday. He was both very efficient and very polite, I dunno how he managed. They could've easily done with an extra staff member. Atmosphere is nice and chill for such a central location.