Chipotle Mexican Grill

It's very unfortunate that I live so close to Pine Street, and the food places used to be so good. There was competition, so every restaurant gave it their best. Now it's gotten to the point where any restaurant I am thinking of visiting for lunch that's on Pine, I have to read the reviews first. I want some Chipotle for lunch today. The plus is that I work remote. I have a 45 min lunch break, so going to Pine would make sense since it's only 3 min away.. BUT because I paid dearly about a month ago for not paying attention to the reviews, unfortunately I am forced to go to the Lakewood location, which will no doubt eat up most of my break time . You guys should do better , or else you will continue to lose guests.

I ordered a Chicken Salad via DoorDash. Please look at my photo and let me know where all the "Salad" part of the meal is. I didn't ask for rice or beans (I figured there would be more room for the salad). But who ever made my "Salad" felt like romaine lettuce was too costly to put more in the meal. This is honestly embarrassing if this is called a "Salad". Lettuce is so cheap Chipotle! Why are your employees skimping on this? This is the second time I've ordered a salad and it came out lacking. I also ordered 2 this time around and they both look like this. 2 stars because it was still delicious, but I feel very ripped off for paying $7.25 for this. Very sad because I do enjoy eating at Chipotle but this location needs work.

This place is terrible. I ordered online and when my order arrived there were no chips. The carrier said the restaurant said there were no more chips. I called the restaurant to confirm (this seemed odd) and they said that they did have chips, but not for any online orders, only for in-person orders. How does this make any sense? I asked this and they couldn’t explain. I do not recommend this location.

Fake service animals are a problem. Especially when the owner has the audacity to carry the animal through a food line none the less! Service animals play a critical role in helping people with disabilities but NOT at the expense of non disabled people selfishly wanting to carry their dog around wherever they go! I am a woman with multiple disabilities and I've had service dogs in the past but I never brought them through food lines. Anytime I was in restaurants my dogs were kept on the floor out of respect for those eating. This chipotle doesn't seem to care about respect. I was concerned about pet hair in my food (NOTE: I had no problem with the dog being inside.It was the close proximity of the dog where food was being served.) I attempted to gain attention of management by requesting this animal be placed on the floor while the dude ordered his food. (However my request was ignored.) Rather then accommodating my needs and the needs of the supposed the dude and his "service dog" , management apologized to the dude for "my behavior". My behavior?? Right. I'm not certain why any service animal should or would have the need to be "carried" through a food line. It's GROSS and unsanitary! Not only that, but for those with allergy issues it causes a problem. It's absurd that my food sanitary and health request was ignored. And it's even more absurd that once dude got his food he exited the building and immediately placed his dog on the ground??? Let me get this straight...dude enters restaurant and picks dog UP. Dude leaves restaurant and puts dog DOWN?? No respect. No concern! If you would prefer a place where dogs are NOT allowed within feet of the food you're eating I would suggest going somewhere else. PS apparently Chipotle bans the use of cameras and photos inside the restaurant LOL! AS I WAS TOLD BY THE CASHIER THAT I WAS NOT ALLOWED TO BE TAKING PHOTOS....