Poke Kai

I’m sad to give my former favorite poki place a lower rating but once again…, this is an example of another restaurant that is going downhill. This is the third time I’ve been here and they don’t have avocado. Yet they don’t give a discount or extra scoop of something else to make up for it. Not only that, but the portions are getting smaller, while the price is getting higher. It’s so sad to see another restaurant bite the dust

Terribly bad service. The girl there gave us bad customer service. Messed up our order twice. Also the boba we order. One was missing boba and told us that she was going to have to charge us extra for the boba even tho she had already messed the drinks up twice. Also we ordered 2 large bowls and 2 bobas which came out to be almost $50. While the people Infront of us ordered 3 bowls which were also waaay more full plus their drinks and their total was way less. NEVER COMING BACK.

Horrible customer service. I mean horrible. It’s not the food you have to worry about it’s the people making the order being not customer friendly! If they training employees to be oriented to accommodate customers they would 2x sales even with pricing ups and no avocado. Nobody likes being served by someone giving them an attitude!

Skimp you on your portions. 50 $ for two bowls and two drinks and I ended up owning for an extra scoop of protein because they wouldn't fill up the first scoop. Disappointed, I come here a ton and have recommended it to others and after today 5/9/22 I probably won't be telling people to go here for that. Clean and has options. Overall 4/5

Avocado is discontinued ?? and no longer available for even an add on charge ?! How can a poke restaurant not have avocado ; they go hand in hand. Brown rice was hard and fish tasted like it had been out for a while , gross . Owners need to stop being cheap or this will be a vacant spot on the strip mall soon.

Poke Kai - Easily in Top 3 Poke Spots of LB. This spot is never a disappointment. Great flavors, options, and sizes for the bowls. The food is always very fresh and the staff do not skimp on portions. Love their Sauce. Love the Beverage options - Yummy Milk Tea. Everyone is always very cheerful and the wait is generally minimal. Small venue. Recommend this place to anyone in need of good Poke on the East Side of Long Beach. 👍

Probably the best poke place in this area. I like the fact they have pre-made hawaiian-style poke but also raw fish where you can add your own sauces. No public restroom in the restaurant, but some places to go in the plaza. Lots of ingredients. But a but small interior with outdoor seating as well. Prices were very reasonable. And the drinks were good.