Bob's Big Boy

Regular diner experience. Basic food done well. We ordered the patty melt, fried chicken platter and an orange cream shake. The fried chicken was different from usual fried chicken..different kind of batter and had a crust to it, almost as if it was put onto the black top after the fryer. Not overly greasy or heavy. I liked it.

For those of you who have never been, Bob's is famous for their double deck hamburger 🍔. On this occasion we had the Pappys fried chicken 🍗 and I was disappointed, the chicken was dry,. The chicken plate came with 2 sides; I chose fruit and mixed veggies which were very good. The ice cream shakes are huge and delicious. We also had chili and cheese sweet potato fries as an appetizer, they were really good.

I’m a Huge Bobs Big boy fan but was very disappointed with this location. The place was very understaffed. Restaurant was half empty and took us 20 minutes to be seated. Another 30 for our drink order to be taken, we almost walked out. That on top of the restrooms were disgusting. Mens I shared a photo but the woman’s had blood on floors and walls and did not feel appropriate to share. On top of this the restaurant sat the table next to with a homeless woman with her luggage cases of dirty cloths and all. Now we are all human and I 100% support all restaurants should treat people as such and serving to go orders for homeless but to seat homeless people who have not bathed with there cases of luggage half open with items pouring our on the floor next to patrons, it’s just not sanitary and I was shocked I have never seen this before. The one waitress on staff did the best she could but shame on the owner to let this place operate like it does. I think his name is Frank because I had to listen to 20 minutes of fighting at the counter when trying to pay. There were long time patrons furious with him yelling at him on the phone. What a joke this experience was. Please do better Frank.

We wish we could give it zero stars. We drove the extra miles from this Northridge location to the historic Burbank location because it didn't look like we would receive the level of service that we received in Burbank. In Northridge, the staff looked like they hated their jobs, the restaurant was dirty, and the seat of our booth had peeling duct tape partially covering a hole in the seat. The couple across from us had already been sitting there for 10-15 minutes and no one had even taken their drink order. We left. Upon our arrival in Burbank, we were seated immediately and greeted by our server, Jose. He was on point every step of the way, anticipating our every need! Thank you so much! Burbank saved the night! It was totally worth the extra drive! 😋👍