Smashburger

Stopped in on a work trip. I'll tell you what. That Colorado is the 🐝 knees!!! The food was great and really hit the spot after a long drive. The service was solid. My only issue was the dining room and men's room needed a little attention for cleanliness. Nothing crazy and to be honest it was nearly closing time. Anyways, the food was awesome. Definitely recommend.

The restaurant is mostly clean in the lobby. The floors are covered in some sort of greasy film that makes they very slick dependent on your shoe type (Two visits in a row months apart). VERY dangerous. The restroom was an absolute train wreck and smelled terrible on my last visit. There were only two employees seen, one working the counter and one cooking. They did an amazing job with what they had and handled the lunch as best as they could.

To be clear, there was a very long wait for a fast casual place. A gentleman, Terry was expediting take-out/online orders, and all orders for guests dining in. While making milkshakes, running food, and taking orders. That being said, he was very pleasant, made some small chit chat and addressed everyone calmly and appropriately though he was clearly overrun by the number of tasks on his plat. The only reason I’m writing this review is to make it clear that Terry deserves a raise, and some support staff. His efforts were not lost on me. If you read this, thank you Terry!

Wow first time trying smash burger and we will be back. Let me start by saying customer service was on point. Holly who greeted us when walking in on 9/23/22 was so professional and nice. As we ordered the system went down. She continued our order and told us not to worry everything would be taken care of. She was very kind an explained everything going on. There was no way anyone could get upset or have a bad feeling being in this restaurant. As they were having electrical problems we told her same reason we were out to eat because we also had electricians at our house working. I watched as many other customers came in and she handled everyone with a smile and positive help. It would be great to see more of Holly's and her team working in restaurants. As a restaurant owner you just don't see much of this customer seevice! Ok now for the food omg it was amazing. Everything was fresh and well flavored. I could not even finish my food. Restaurant was clean and had lots of seating. There was another employee working on tables why we ate an if I had not seen him would have never known he was there. Very respectful to the surroundings of guess. Oh an this team helped each other. When ever one was called they did not bat an eye to stop and step up. Good job smash burgers on finding such a great team