Ihop

Amazing catering experience here with Michelle the manager. She got my order in within 9 hours of me needing it and it was all fresh and AMAZING! Her and her boyfriend/husband? Are some of the kindest people I have ever met. It was such a pleasure and touched my heart with how kind Michelle and her husband were to me. You can tell they work so hard and deserve raises!! I will be ordering here much more often due to this experience. IHOP should be thankful to have such great hardworking people working for them. Thank you Michelle

Mmmmm... so much good to choose from. I absolutely love the New York Cheesecake pancakes. They were very delicious and filling. The Colorado Omlet was very filling but lacks flavor. The Cinnamon roll crepes were very good, though very sweet. The coffee is bland, but they leave the pot for you to have as much as you need. The Eggs Benedict was decent. The server was pleasant and accurate with our order. The seats were comfortable. The holiday decor was very nice too. We don't go often, but we would love to go back soon.

First of all there is some confusion for me that this store is actually 24 hrs. All of their advertisements say so, but I believe they open at 6 am. I've tried placing orders online after midnight with no luck. The in dining may be open later, but it's always been closed when I show up to pick up my order around 6 am. That may be cleaning time or something, I'm not sure. Anyway, I work third shift and from time to time I order "breakfast' for my team. The online ordering starts at 0600. The pick up time is usually around 0630. I'm pretty impressed by this. I'm placing an order for 8-10 people and ordering a variety of things off the menu. From steak dinners to omelettes and pancakes. The fact that they can crank out such a variety of dishes so early in the morning is really impressive to me. Ordering is easy, especially for a large group. You can opt into text messages about your order. A negative is that when you go to pick it up, you can stand in the lobby for a very long time without notice. Everyone is in the kitchen that does not have visibility to the lobby. An alert on the door or a service bell may come in handy here. At least to acknowledge you are there. They generally are pretty accurate with the orders. I think once something was missing, but everything is usually there and I trust that it is. I have no time to go through and check everything. A pretty good record for the amount of food I order. My team seems to enjoy the food with no complaints. They include all of the condiments and syrups that you need along with plastic utensils. So I'm pretty pleased with this store and will continue to use them for my occasional team meals.

There are a handful of Ihops around Louisville and yet I will consistently come to this one despite being roughly 25 minutes away. The staff are friendly and I rarely ever have to wait long for the food to arrive. If you've ever been to an IHOP then you know what to expect there. That said, every waitress I've had has always made it a good experience. Humor mixed with generally good service.