Papa Johns Pizza

Excellent food and the service was fantastic! Everyone from the manager to the cashier were very kind to me and my daughter. I will definitely be ordering from this location in the future. The inside was clean, and there is even a table and chairs to sit at if you wanted to order carryout in the store.

I order from Fern Creek Papa John's all the time because they are consistent with providing hot and fresh food. Every time I order, my pizza is always hot and fresh and they always put just the right amount of sauce on the pizza. I ordered Papadia Saturday and the crust looked just like the crust on the commercial it, was perfect! Not all Papa John's locations provide the same quality of service and food but I know for sure that Fern Creek does and I would recommend them if you are looking for delicious fresh hot pizza!

My wife had just finished having an MRI. She ordered stuffed crust pizza online. We picked it up but it did not have pepperoni. They locked the door behind me for closing time. They unlocked the door. The lady explained that pepperoni did not come through on the order. She restarted the oven and in 10 minutes we had the pizza. She went the extra mile for a customer. I wrote this story on Next Door app and urged Fern Creek folks to get their next pizza there and thank her on our behalf. Others commented on this above average store. 100 people have reacted so far.

I know this is Papa John's and not a fancy all-organic local iconic restaurant, but our recent experience was great. I fat-fingered my order and had it delivered to the wrong address. The supervisor Elizabeth and also a Hunter who worked there were so polite and made the situation more-than-right. Just excellent customer service which I didn't expect; they really went above and beyond. Hard to receive that type of service and not leave a positive review. Oh, and hoping that new limited time Shaqaroni pizza they have becomes a permanent fixture, it was just perfect.