Coco Cubano Mackay

Literally the WORST breakfast experience I've ever had. Waited for about 10 minutes to be seated, nobody came. One white gentleman came and stood right behind me, he was immediately greeted by a waitress and led to a table. A white couple came right after and was seated without a single second of waiting time too. The same waitress then IGNORED me again as if I'm transparent or invisible. 2 minutes later another lady came out and said they don't have any spare tables. She alao said the staff member could not tell who came first so I was rightfully neglected. That perfectly explains why I had to wait for more than 10 mins and asked to leave whereas the other customers were immediately seated without any delay. As we were searching for other restaurants on the roadside, a third waitress came to us and nicely asked how many people do we have and promised to clean up a table for us. Placed our order at 10.18, we finally got our food at 11.17, as those who came after us had already enjoyed their meals and left. The food was great, really. But I'm not sure if it's worth all the unpleasant experience for a breakfast. If Asian customers are not welcomed here, you could've written a sign instead of keeping me standing there like an idiot. I understand many businesses are short staffed, but that's not the reason to hire an extremely rude staff member who discriminate against certain s, unless that's exactly what the owner wants.

Went there for breakfast, wasn't happy with the Avo Smash considering the price I paid ($13). No effort put into the presentation, flavour or value for money. Avo was just "buttered" on the bread, toast was small, and the small poached egg was overcooked. It was not a good serving size at all. Considering we had to wait nearly an hour for food when the restaurant was half empty. Customer service could be improved as well, we weren't given or offered water for the table and it took a bit of time before a staff member actually acknowledged our presence when we entered. We did let one of the staff members know about our disappointment with the Avo Smash but they did not get back to us when they advised they would. I see this place has a lot of good reviews but unfortunately on this occasion I was not impressed.

Terrible! Everything, from the beginning to the end of the experience of eating there. The manager has no customer skills, we waited 25min to have our beef nachos and tacos to arrive, when it came the food was cold and undercooked, the portions were really small. And by the way, the restaurant was nearly empty, probably 3 tables only.A big disrespect with our money/ food value. I will never go back there again, definitely do not recommend going to Coco Cubano.

OMG, the Cubano sandwich is to die for 🤤 visited this place for my birthday and have returned three times hahahaha. The food will not disappoint in my opinion, thoroughly enjoyed myself with the colossal amount of food we ordered. Beef Cubano is the go, trust! The only reason it's a four star is because the wait on food the first night was quite long. Word of advice, study the menu before being seated because you must go up to the bar and order. Would be beneficial for wait staff to take orders and put them through for faster service. For a sweet treat after devouring your mains I recommend getting a large hot chocolate! I haven't had such a divine hot beverage like this in my life 100% grabbing me another this weekend 👀 they also have great cocktails and slushy styled drinks. Great with friends or with a significant other. Hands down my fave place to eat in Mackay!!!!

Not gonna lie probably one of the worst breakfasts I've ever had at a cafe. Some staff were nice, others were less nice. There was an hour long wait for food which we weren't informed of - everyone else in the restaurant were waiting just as long. The food was unseasoned and cold and portions were laughable (avocado toast was $13). When I asked about the portion size I was told I could've paid the extra couple of dollars to get bacon which seems like an odd response. The egg was well cooked. Bit how ya goin, won't be back.

Was really good. We went in cautious about all the previous reviews left, but I can say happily that they did not occur during our visit. There seemed to be a minor change where you go up and order vs table service, I personally preferred this over being waited on. One thing worth noting, we ordered the churros plate for two and it seemed to be missing the marshmallows (as the menu said it included marshmallows) and only 4 sticks of churros. Nothing deal breaking though, personally I think the churros were amazing and we will definitely be back for more! Additionally something that we weren't warned about, there was a surcharge applied on payment