Aussie Hot Takeaway

I have been a customer here for well and truly over a year and a half a few times they made mistakes missing things that I order or putting paws in rice when I ask for no prawns ect we always have to prove it which is fair but this time was the third mistake I rang up and said rainbow beef missing on the phone I can hear them talking and they say no I packed it I remember ect she then told me it was packed I answered back and said No it is not I took it all back to prove it I left that shop with one carry bag full to top you literally couldn't put another dish in the bag. Shewas so rude to me and insinuated that I was lying and told me it seems funny how it only happens to me and no one else I did not appreciate that comment so I told her what I heard on the phone she then said she thought I was someone else and still looked as though I was lying I showed her the bag told her to look inside and she saw me take the bag home I said how coukd you have fit another dish inside when it's full seriously guys step up your game and your customer service it so inconvenient when I have to drive back and collect missing or wrong orders the food is great but man if it happens to me again I think I will honestly go elsewhere