Ichiban

We went there for the hotpot. The food was OK, although the soup was very plain. However, the service was AWFUL!! We got the dirty bowls (with some rice on it 🤮) and asked to replace twice which it took forever....so we eventually used the rice bowl instead. They only came 1 time during 1 h...I guess since we were party of 5 and they charged the tips from us directly, so they didn't really need to take care of us. Very disappointed. If I had chances to tips them, I would tip $0..... such a HORRIBLE SERVICE! Finally, we were waiting like 20 min or longer that that... to check after we let them know. They didn't even come to get our cards, so we decided to walk to the cashier and leave. I won't come back again....until that waitress is gone.

This is our bullet proof always awesome Chinese restaurant. You can get something you've never have had before - like I tried pork kidney and pork intestine. Or you can get American Chinese - they have a page with just American dishes. I don't know why, but their spicy and crispy "anything" will be amazing. It's fried just perfect! There was no wait to be seated. You do not need to wear a mask, and the servers do not as well. I feel safe eating here. The food comes to the table quick. I highly recommend this place to everyone that is going through Madison.

Really disappointed after seeing all the good reviews. Felt like we were a bother to the employees - we got the beef with scallions and more than a few pieces were very undercooked. Wonton in spicy sauce had zero flavor. We were pressured to leave by them asking for us to cash out when we weren't even there for 45 min and it was not busy. Mei fun had zero flavor just tasted like heated noodles. Just overall very disappointed -would not recommend.

I recently had a less than enjoyable delivery order. The staff at Ichiban was very nice and promised to make it right. Please be aware that some dishes aren't meant to be delivered. I would highly recommend visiting this restaurant in person or getting take-out as this will be a more enjoyable experience. Thank you to Ichiban Sichuan for being so understanding.

My daughter had the brilliant idea to have dumplings so we tried this place and we were not disappointed! I tried the pickled veggies and squid and it was cooked to perfection, my youngest is a bit pickier but devoured the streamed broccoli. The staff is so kind as well! I will make it a mission to come back.

If you are looking for authentic Chinese food this is the best place in Madison. They have all sorts of dishes that I had in China but couldn't find anywhere else in the US. They also have a menu of more traditional American Chinese cuisine if that's more your style. The food is always served fast and delicious. I highly recommend the garlic eggplant, Dan Dan noodles, spicy boiled style fish, picked pepper chicken, and many other dishes. I haven't had one yet that I didn't enjoy and I've probably eaten a majority of dishes they offer.