Dairy Queen

My husband and I and my daughter stopped here to get my daughter a kids meal. We had to wait a long time in line to order a food, the only thing was there was no line. Ordering my food was confusing and unprofessional, the kids now was horrible. Fries were cold and not the correct serving, the chicken tenders were overcooked. The blizzard that we ordered had candy only at the very top and the rest was just vanilla ice cream. The young man that gave me my food acted very weird giving me my food, gave me weird looks, did not smile once and seem to have attitude. I will not be going back to this dairy Queen anytime soon. They need to hire teenagers that actually have respect for themselves and want to work.

If you ever grew up on Dairy Queen then you can relate to this review. Nowadays I'm assuming this is current policy to align the ice cream inside a tray on the cone,and I get it ... it's the drip tray, but we like our cones to fill the rim of the cone, and lick before it drips ! However Dairy Queen gets 3 stars ,but the place of business gets 5, because the owner of this location was very accommodating, and that was appreciated!

Brought my grandkids to get ice cream. It was good however it was very cold inside. We went outside to eat. My daughter went back in to place an order to go. She slipped and fell in a huge puddle as she walked around the corner by the table. She came out in tears without her food. I naturally asked what was wrong. She told me she was hurt and what happened and they were bringing the food out. I went inside to see what happened and the lady told me some kids spilled stuff on the floor and my daughter took a pretty hard fall. Long story short, I asked if the manager did an incident report incase she had to get her leg and arm looked at and she told me no. She asked the owner at the Texaco and she said no. So I did have to take my daughter to the ER. She’s getting a scan and X-ray and has really bad bruising. Not sure how this will go but their insurance should pay her Dr bill. Not sure how to address it since they refused to do an incident report.

Worst dairy queen ever. We came on April 26 at 9:35 PM and had to pull up to the window because no one would respond on the speaker. The teenage girl at the window was groaning and annoyed when she had to make our blizzards. Then we tipped her $25 because we figured she was having a bad night. We went back through a second time even after the bad experience because we wanted a brownie sundae and they refused to come to the window. We eventually pulled in the front after 5 minutes or so and saw the two drive thru workers crouched down and hiding near the tables!!! This is not the first bad experience I’ve had at this dairy queen either. Need some workers that will actually do their jobs.

My wife and I went here today after working all day. She ordered a chicken sandwich, and I ordered a flame thrower burger. The lady who took our order said it would take a few minutes, because the chicken had to cook for 6 minutes. But they would bring it out to us when it was ready. We said that was fine, we got our drinks and sat down. We ordered at 4:49 pm. At 5:24 I went back up and asked about our order. They had no clue, and had to go back through their orders to find ours. I heard her tell the people in the back they need to get this done. I wasn't looking for a discount or anything. But she literally brought it up, dropped it on the counter, and never once said sorry, have a great day, nothing! Needless to say, I will not be a patron here again!

I told myself I shouldn't even order food here. Horrible service. When discussing my order I told them whay I wanted i ordered the large rotisserie chicken bite basket. They handed me a bag with like 9 bite in it no fries said I didn't order the basket well in fact that's the only way to order it didn't offer to fix it anything. Besides the fact half the menu they don't offer anymore. I said so I paid for whay exactly they decided to read my order back I stopped them said I know what I ordered that wasn't for you to answer me just guve me my food so I ice cream so I can leave. Anywhere you go theses days there is a lack of customer service and care about people's food. I hate trying to go out to eat anywhere.

The 4 young adults, or maybe I should say older teens, took forever. They we rude and unattentive. The car in front of us took 15 minutes to get their food. When we pulled up our two blizzards we're half melted. When she did the "flip" unfrozen ice cream dripped our and I said it was half melted, she didn't care. My wife was in the vehicle behind me and hers was melted too. That entire night staff should be retrained or fired. The only reason I stayed was because we promised our kids DQ. It wasn't till after that encounter that we found out there is another DW not that far away. Oh, and the dinning room was closed and hour and a half before the posted closing time. Horrible experience.

The car in front of us had to wait forever to get order placed..They pulled off after a long wait..My husband was calling inside to see if anybody would answer the phone,but when the car pulled off he hung up..we then proceeded to place our order. I wanted a banana split with one ball of ice cream instead of three..WOW!!!That became a big deal and the girl at window said it came in one size and I had to get the three balls of ice cream ..we said no ..alll we want is one ball instead of three and we actually had to go back and forth with her and her very bad attitude..So she makes the banana split the way we said..or so we thought ..get all the way home and I’m eating through the ice cream and whip cream and other stuff ..Guess what..NO Bananas!!!!..SHE DIDNT PUT ANY BANANAS on my BANANA SPLIT..REALLY???I called back to let them know about it and the manager blamed the owner saying that he gets frustrated/mad when they alter things….I had a whole medical reason for altering MY food that I paid for..I’m in disbelief!!!!3/13/2022