Taco Bell

Ok taco bell on hwy 72..... it's time to get it together. #1) I ordered a steak quesadilla, when I got it, it had a tiny bit of meat on and only on 1 side. And they didnt cut it up. It was basically a taco on a large flour shell with a tiny bit of meat #2) the shutdown has been over for a while so please open up the dining area so we can come in and order instead of wasting gas in a 2 mile long line for a meatless taco on a burrito shell You guys have to get it together. This is past ridiculousness

If I could give this place zero stars I would. It started when my friend went inside and after waiting in line for a few minutes he got kicked out along with other people waiting in line because they closed on the inside. So, we proceed to do an online order and get in the drive through to pick it up. Then we sat in the drive through for over 20 minutes when there was only two cars on front of us. I get to the window, and some of my food was missing, so I kindly let them know an entire meal is missing and two employees AND a manager proceeded to argue with me that the food was in there, I just wasn’t looking for it. (The lady literally went around the corner and threw the food together and added it in with the rest of my order and pretended it was there the whole time.) Once we finally had all of our food, almost every item that we had customized was wrong, which is what the picture is for. I asked for NO tomato and EXTRA cheese in my crunch wrap, WHICH YOU HAVE TO PAY FOR, and it was wrong. I went up to the door to ask if it could be fixed and they ignored me for a solid two minutes, when an employee finally decided to acknowledge me he told me to go through the drive through which was wrapped completely around the building by that time so I explained I just needed something from my order fixed. The employee that came to the door then snatched the food out of my hand, walked away, and a different employee came back to me with the same exact food I gave the first employee with my receipt arguing with me that I was wrong and I didn’t have any crunch wraps with no tomato and extra cheese. I have NEVER had a good experience at this location but today takes the cake. I will never ever come back to this location ever again.

We went after the lunch rush and experienced fast service and the dining area was in need of some attention... bathrooms were decently clean. The employees were friendly and rightly accommodating. The food was good except in anything that had beans, there was too much bean and barely any meat. It did alter the taste of a couple of items. Also, you no longer order at the counter. You must use 1 of the 2 kiosks inside or you can place your order online. This is probably ok for most, but I "worry" for the older people or the just not so tech - savvy people.

The food is always okay but tonight I was told the computer system was down in which I understood and waited 6 minutes for them to take my order but when I got to the window I heard them through the glass about how they wanted everyone in the line to go away. I was always curious about how this Taco Bell always had a line and now I know it's slow due to the employees not wanting to take or make the orders.

Worst place ever!!! You order and tell him what you want you asked for extra napkins you ask for taco sauce then they hand you the bag without either! Forgot to give us one of our tacos and then you can’t go inside to tell them because they’re closed! Try to call wouldn’t answer the phone. The only way I can get my taco was to go back through the line which had several cars through the drive-through. This is not the first time every time I come to this Taco Bell on 72 it’s the absolute worst because they forget at least three things. Won’t be back don’t waste your time!!!

Ordered through the app, waited in drive thru for an hour, received order, got home food was cold and missing tacos, sauce, napkins and utensils. Called the number, no answer! Do not recommend going to this location….I will drive a few miles longer to go to the other location who gets the food right and is hot when order is received.

This is without a doubt the worst experience I have ever had at a taco bell. The staff was unfriendly and unhelpful, there were no straws in the straw dispenser even though the restaurant was not busy and they had plenty of time to fill it up, and there were no sports or forks to eat our nachos Bell grande with. Also we ordered large drinks with our combos and when they gave us our order they were no cups on the tray. My brother went up to ask for our cups and a very disinterested employee handed him small cups while playing on her phone. We had to ask a second time to get the right size drink cups. I will never patronize this Taco Bell again and will discourage anybody I know from ever going there