Dunkin'

I come to this Dunkin’ very often and ask for a small French Vanilla iced coffee, that is, a simple iced coffee with 2 shots of FRENCH VANILLA. Every single time, they give me 2 shots of VANILLA, not French Vanilla. There is a big difference in taste and I don’t understand why they don’t give me what I ask for- Do they not have French Vanilla or something? I seriously cannot fathom, but I hope they read this and fix their consistent mistakes. Please give customers what they ask for, we’re PAYING you and expect our orders to be correct. Thank you.

I have never been treated so rudely by not only the front cashier or the manager/shift leader. We came through the drive through and asked if they could please put full pumps of Caramel Swirl. Just a simple request because it changes the flavor. Still made wrong so I went inside to get a remake and was given attitude about having my coffee remade. Accused me of coming from another dunkin when the time stamp was only a couple minutes. Will not be back to this Dunkin.