Sonic Drive-in

The last several times we have went to this location, they always forget the sauce that is supposed to come with your order. Sometimes it’s a pretzel with no cheese sauce, others it’s mozzarella without marinara. Tonight, we received the cheese sauce for our pretzels, but they forgot the marinara for our mozzarella sticks. My husband called because this continues to happen. The manager claimed that marinara does not come with the mozzarella sticks and that you have to add it at the end before you check out (we use the app). She then stated that our app must be outdated. The app updates on its own and the newest was 3 weeks ago. My husband called corporate to check because this woman was just arguing (GREAT customer service, btw) only for them to confirm that mozzarella sticks do indeed come with marinara sauce. There is not even an option to remove the sauce from coming with the mozzarella sticks if you are ordering from the app. I sincerely hope that management gets some training in both order accuracy as well as customer service. Maybe they should visit neighboring towns to see how they run things correctly.

The food is always good..The service is fast and efficient. The servers are polite and pleasant..We don't have to exit our vehicle..which is nice..When wanting good hot food. Brought rite to you. And at your instruction and request..Also with a good meal..Theres so many choices for a teeat.from small to grand..whatever your in the mood for..Chance is they will have something, to your taste and desire..I recommend visiting the Sonic. I know I'll visit again and again.Have a great day.Hope you decide to visit, for yourself. I feel you will be pleased, for doing so.