Cook Out

This place is fantastic! If you are hungry, you won't be after leaving here. The menu is loaded with so many options! They have combo meal options where you can get a main course option as a side. Want a cheeseburger, a corn dog and a second cheeseburger... you can order that as your meal. There are so many options to choose from! And speaking of options, want a shake as your drink... they have a load of them! They have around 40 different flavors of flavors to choose from. The service is very fast and very friendly. But I think the best part, the cherry on top, is the prices! This place is so affordable! With all the options available this is one of my favorite places to eat. Just makes me sad that there isn't one near me in Ohio!

First time visit at The Cook Out. The drive- thru car line was long. Great customer service from manager at walk up order window. My granddaughters and I ordered milkshakes. The hush puppies are delicious. They were hot and crunchy. The prices are affordable and they're open until 4:00 a.m. I plan to visit again.

I've gone to this particular restaurant about three or four different times within the last forty or so days. I was curious why there's always a line for the drive-thru window. My first trip there I ordered a barbecue pork sandwich. Two sides were coleslaw and fries. There was barely any barbecue sauce on the sandwich. I would estimate out of ten bites of this sandwich, only one bite had barbecue sauce in it. I was disappointed. I needed barbecue sauce in every bite. In addition, I did not get a spoon or fork for the coleslaw. I thought this was something you automatically get. I had to use my fingers. The fries were not okay. Gotta have the ketchup for those. My next trip? I wanted to give it another try. I again ordered the barbecue pork sandwich with the coleslaw and fries. I made sure to ask for extra barbecue sauce for the sandwich... once at the beginning of my placing the order along with asking for a spoon and again as a reminder after completing my order. I got an OKAY. Would you know it happened again? I did quickly checked my bag for the spoon before pulling off. I had to ask for that again. But I didn't want to take up anymore time at the window because I really wanted check the sandwich before leaving. But there were several cars behind me so I moved on. Again there was barely any barbecue sauce on the sandwich. They must have put only one teaspoon of sauce for that whole sandwich. I did go back to them few days later. This time I just ordered a cheeseburger fry and a coke. They really do need to change-up the way they do fries. I expect better for the foods I order and better service. Apparently judging from the long line, long wait, this doesn't bother a lot of people. It's not for me.

This location continues to go downhill. Consistent orders messed up and then when going in to get the drive thru order fixed. Employees were having their family jump the line and serve them. It took me 20 minutes to get the forgotten fries of my order even though I spent 10 in the drivethru. Employees were on the phone and in and out of the dining area cutting up with what was presumed friends or family. Won’t be going to this location again.

I gave the second star because there was a nice employee that held the door when I was leaving. I was here on 5/9/22 at 4:50 and I went to the restroom before attempting to order food. The bathroom had no paper towels or tissue. There was one car at the drive thru, horseplay in the back, no one at the counter. Never got acknowledged. An employee eating in the dining area. This was disgusting. Even if I had been addressed I would have been scared of food poisoning at that point. Consumers please beware of signs that a place is not safe to eat!