Woodland Cafe

A nice space with plenty of seating in Mascot Arcade. Breakfast options such as big breakfast, fritters, and smashed avocado . Smoothies are also good. Burgers are not so good as.the combination of softer disintegrating buns and too much sauce (not the tastiest either) leave for a messy affair. Staff are.very helpful and attentive. Overall a great place for breakfast.

Came here during lunch break, first time eating here. Went to the counter to tell them I've got a booking and was told to take a seat anywhere. Sat down at a table and waited a few mins but no one came to our table, so I stood up to grab the menus myself.. Ordered the Woodland Biggy and Beef & Chorizo Burger along with two drinks. The waiter who took our orders was friendly and noted down the slight changes we wanted for our dishes. When the waitress (different person) brought our drinks over, unfortunately the Strawberry Milkshake was dripping on one side which she noticed and apologised for. But she did not bring us a napkin to wipe away the drip and we had no napkins on our table, so once again I got up to grab napkins myself.. The main dishes were good serving sizes. Only criticism is that the hash browns were too deep fried and hard as a result, which made them tricky to cut up and eat. At the end there was a small mistake with the bill which I had to point out to get corrected.

Arrived Sunday morning 9am 13/02/2022. Ordered a large latte and a small hot chocolate in take away cups. 9.15 checking why my order took so long 9.18 they brought in latte and a babycino in normal cups, knowing my toddler could have broken them 9.20 they came back and told me that they didn't have my order right 9.22 finally drinks came but hot chocolate came too hot (for a toddler too drink without the marshmallows - when I had specifically asked for marshmallows with it) 9.23 knowing I was visibly upset they gave me cash, when I had not even paid for one (I was dining in). Old Lady was so upset, she said she can't be anymore generous other than making our drinks free. She's not even apologetic about it 9.25 finally 25 mins later and my daughter's swimming class is almost done. I have no time to enjoy my coffee.

What a phenomenal experience. We been starving and looking for Sunday options for brunch and get some Groupon deal. Website on Groupon got glitch and we been able make booking on Sunday, normally this cafe is super busy they not accepting voucher during a weekends. Lovely lady, Mum of owner welcome us like superstars and was not problem at all!!! We ate a lot, beautiful quality of food, everything was amazing, fresh juices outstanding. Customer service was absolutely fantastic!! Great staff, nice cafe, delicious food! Go and try too martini :)