Mcalister's Deli

This is a really uncharacteristic visit for me. Usually this place is fantastic food, if a little pricey, but worth it. Very clean restaurant. Love the seasonal witch’s brew drink too! The people are usually hit-or-miss on how they treat you, but today they’re all very very… I’d almost say “zombie-like”. You have to speak slowly and repeat yourself over and over, to each one of them, and they’ve already messed up my order but I don’t think any of them are with-it enough to fix it so I’m not going to bother trying. Yes, I am aware that McAlisters does like to hire handicapped individuals, but that’s not what this is. Every single employee here is like they’re half asleep, from the order-takers, the man in the polo who is obviously a manager, the busser, the server…. Everyone. It’s very unsettling. I’ll certainly give this location another try down the road, but this is… a very “twilight zone” sort of unsettling.

The food was good but the girl at the pick up counter was rude. I walked up and she didn’t greet me or anything. I said I was here to pick up an order, told her my name and she just handed it to me. I work in customer service and would never greet a customer like that. Even if she would have smiled and said “hi” would have gone a long way.

Visiting Cincinnati and I met a lifelong schoolmate for lunch. Just know if you follow me but if I don’t post a picture of the food it’s because it was so good I dived in and forgot! And that’s what I have to say about the New Yorker Connie, similar to Ruben with pastrami added, and I switched out the spicy mustard for thousand island dressing. I had a half sandwich half salad. The salad was average, but to be expected because I just simply got the garden salad. They’re iced tea as fresh and delicious, and the lemons were juicy! I recommend McAllister’s deli for dine in or takeout.

The lady at the front counter was the nicest person I've ever encountered in customer service! This was my first time eating here and she was patient with me while showing me the menu and she refilled my drink for free! I recommend this place! The broccoli and swiss dip was on point! Give that lady at the front counter a raise!