Applebee's

We visited Applebee’s tonight and our server Faith was very sweet and efficient! Very personable! She made our dining experience very enjoyable! ❤️ I always enjoy this Applebee’s in Medina!!! The service is always good at this location, and the waitresses are always very attentive!! The food comes in quickly and is always warm and prepared correctly!!! Tonight we decided to order online and ordered one of the irresist a bowls. We tried the orange shrimp bowl, and it was delicious!!! It had rice, fresh vegetables (carrots, broccoli and peppers) and spicy breaded shrimp!! It was excellent!!! I would definitely order this again!! I have also tried the chicken fajita type bowl which was also delicious!!! The portions are a good size, too!!! There is also a new option for takeout alcohol called Beverage Buckets!!! Had a great dinner with my niece tonight! (2/4/22) our server, Amber, was great!

I wish I could rate this at less than 1 star. Absolutely terrible experience!!!!! We were informed they were short staffed in the kitchen, but we were fine with the wait. However it took a hour and a half to get our food. This again would have been fine but our food was cold. ICE cold. The mashed potatoes were not edible. Our entire table couldn't eat their food. When the manager did come over, she stood there for a second and then walked away without saying a word. When she finally came back she offered no help at all. I have never had such a bad dining experience in my life and I will NEVER go back here again. We went for my sister's birthday, which was ruined by this experience. We had a three year old with us who didn't even get to eat and left starving. Shouldn't have to leave a restaurant to have to go to another to eat. The only positive was our waitress, Mary. 5 stars to Mary. -5 stars to Applebee's.

People are nice, for us alright for what it is. But the service was slow. I understand staffing issues are an issue currently but I could clearly see half the staff just standing and talking half the time. It took about 12 minutes once seated to get a water. Then another 10 to place an order. I'll say the food was out quick which was nice

Currently very short staffed. Waited to be seated with no explanation as to why since there was barely any customers there. Front of house could use some training in hospitality. Our server did make up for the wait. He was very friendly and attentive. Overall a quick bite out to eat took us 2 hours so I don't think we will be back until things improve.