Box Seafood Restaurant

This restaurant offers some of the best seafood in Melbourne, along with top champagnes and wines. Service is spectacular, attentive and friendly. Today we enjoyed Daintree barramundi with crayfish segments, parsnip cream, special cray sauce and fresh asparagus spears. The crispy decorative parsnip on top was a delicious treat. Top quality crays were served to happy patrons too. This restaurant is an excellent choice for those going to the Regent Theatre next door, the great service will have you to the door on time and well fed and watered!

Amazing dining experience. Spoiled myself and had crayfish that was so fresh, superbly prepared and I can't stop telling people about it. Service is first class; responsive and fast. Yes, a little bit pricey, but that's the way it is with quality ingredients. Already planningy next visit there. Well done, guys!

Falling upon this highly reviewed restaurant that scored a no.3 on trip advisor, I had great expectations. The service was attentive and efficient. However, the quality of food was poor and definitely was not fresh. I booked this place for my birthday and have to say I was deeply disappointed. Definitely not worth the great reviews it was given.

Outrageously poor! I don’t even know where to start. Let’s start with the WAITING.Reservation was at 7.30, entrees arrived at 9.05. Mains were served 9.35 for 3 out of 5 of us and the other two got their food 15 minutes after us. No food is good enough to wait this long. THE FOOD. Overall the food is probably a 3/5. But the inconsistency of everything makes it impossible to even judge if the food is good or not. Pic no1, saucy was to overpowering, taking over everything on the plate. Pic no3, on the specials menu and very rich in crayfish which was awesome. But it was supposed to have saffron in it and there was not even a hint of it. Pic no7, was not even cooked, it was just warmed and did not taste anything like it has previously done (according to the guest that ordered them and been there twice before). At this point I stopped taking pictures of the rest of the food due to my patients running out with this place which I will explain in a bit. The last plates to come out were prawn dishes. We asked how many prawns came with the Main size, as suppose to entree size and we were told that is was 10 prawns. 6 prawns were on each plate and one of the plates was served without rice. apparently they ran out of rice in the kitchen. We had to notice and figure that out ourself and no compensation was even offered for the lack of rice... not even bread was offered. That is enough about the food, average. THE SERVICE. This is we’re it gets really bad. The waitress was kind and polite, nothing bad to say about her. The manager though, is rude and could not care less about its customers unless they are his friends. 5 other tables were seated after us and they all had food and payed before we had even received all our food. But the only ones to leave with a smile and without complains were the couple that seemed to be friend with the manager. We asked about our food twice before asking for the manager and when he came to us he was brushing it of and offered us a bottle of champagne, even though 2 of us were not even drinking alcohol. We were offered to have olives as we wait, assuming that they were complimentary due to waiting for SO LONG but we were charged for those. After receiving half the mains and still waiting for the rest (with the restaurant half empty) we asked to speak to him again and I was furious about how rude he is and not apologetic at all about anything that was going on with our visit there. We didn’t know what to say to him to realise that this experience needs some sort of compensation or complimentary SOMETHING to at least feel like it was worth the wait. So we proposed to have our entrees deducted from the bill and his response was “I like your style” with a smirk on his face that not even bleach could get rid off. Instead of managing the situation, he was only making it worse and he could not care less. In all honestly I would go back to give the food another chance, due to what I have heard. But I will never recommend anyone to go there or go back there again due to the service we received from the manager and the lack of even remedying an escalated situation from patrons that were willing to be understanding due to circumstances.

Absolute pleasure to be back at the Box Restaurant with Adrian & Mark and the rest of there team. Great family business always make us feel welcome we’ve brought our staff and family here many times. I love the food and ambience we recommend the Box to everyone thanks again everyone!! I recommend the Crayfish love it!!!!