Ryne

The dishes certainly don't worth the cost. It takes them more than 30 minutes to prepare each dish, to give you an idea how long we have waited, we arrived at 7:10 and left at 10:45. Most of the time we were there starving waiting for food. A couple sit on next table even got so angry and left without having the dessert. Apart from that, the dishes looks good, but taste bad. The salmon is slow cooked but doesn't even have a taste, and the feel in mouth is also bad. None of their dishes are good. Worst place I've been to in Melbourne for fine dining. And now the owner replied it is normal to have such a long wait, we obviously have requested the dishes to come faster, we even asked them twice to serve our dessert. I have been to some other fine dining in Melbourne, they have waiters to adjust the time the meal comes up based on the speed we eat it (obviously they don't want to keep you hungry, if they notice you consume it fast they will speed it up). I don't know why they are short staffed but still take that much of bookings at Valentine's Day, and refused to take my comments, probably it means they will not improve in future.

I have to say our Valentine’s Day was ruined at Ryne tonight. We are the table sitting next to Richard, and I totally agree with him the service was so slow, we have to wait long time between courses, there are couple waiting staffs obviously on their first day here, even the manager was running around… Let’s talk about the food… butter was store brought, no salt no garnish, fine… bread ordered from Noisette about $1 each, come on!! First course, the clams didn’t clean probably I had sand in it. Second and third course both cold dishes, they won’t take that long to plated… fourth course, the duck, I just had bad luck, the duck breast was fatty you could see the thick fat layer just not nice to eat at all, plus it had no seasoning(before I booked Ryne was advertised as authentic French cooking, that’s NOT!) you would expect a hatted restaurant rendered their duck better than this, right? So I called the manager to show the chef Donovan, they said that’s a mistake, we said we didn’t enjoy the food and we won’t want the dessert anymore, both the manager and chef Donovan came said “other 90 guests don’t have any problem with it, why will you question it?” And left without us finished our sentences. So we didn’t have the dessert, paid in full $180pp. Come on guys, please respect the food, respect your customers! Average food, terrible service. Very bad dining experience, First and last time.

We came to Ryne restaurant for Sunday lunch and the food and drinks were simply excellent. The fish just melts in your mouth and the duck was very tender. Couldn’t fault any of the the desserts and the staff were really friendly and attentive. Thank you Donovan and Ryne team for the great experience, will be planning to come back again!

If there is a negative star, this restaurant definitely deserve negative 5 stars! First, The first course New Zealand Storm Clams service with sand. Second,last course Milla’s farm Muscovy Duck, duck fat not render properly, taste so greasy. And the worst thing is the customer service from the manager and Donovan Cooke, full of attitude ‘apologies’, that’s really really really disappointing us. As an hatted restaurant owner, I don’t think so Donovan Cooke knows what call Good Food+Nice Service.

We went there on my boyfriend's birthday, and I have to say we were very angry at the first place because of some critical issues caused by the front of house and kitchen. That night they were super busy and we understand why all customers complained. The manager was super charming though and he handled our issue extremely well. He is pretty smart than others,plus he strike different angles to meet my need and saved my day. Now I will tell my boyfriend not angry and give your restaurant two stars back. XX One of the best restaurant managers in Melbourne. Services Good. Praise! Can’t wait to sit there again and give him second chance.