Tap831

When I worked hospitality I was taught that "good service will always make up for bad food, but good food will NEVER make up for bad service." TAP831 proves this. Food was great, cocktails were nice (if a little pricy), floor staff were lovely ... and yet the entire meal was ruined by one rude manager (I'm assuming he was management, as he overruled the staff on the floor.) When asking for a take-home container, I was told "we don't do that - health regulation." No. learn your terminology, mate. A "HEALTH REGULATION" is an official government policy laid down to REGULATE procedures to ensure public safety (ya know, like all our recent mask/vaccination mandates). FYI, no such "health regulation" exists.' What YOU have is a store policy, put in place by management/owners Which is more than fair for a business to put in place, if they let the diner know, and don't LIE and push the blame for this decision onto a government body. If you CHOOSE to not offer takeaway, that's your call, but it should be on your website/menu so that diners can make an informed decision on where to eat. And don't try and shift that decision onto someone else - that's just weak. What little I ate of the food (about a quarter, due to very specific dietary restrictions) was lovely, but I would not have eaten here if I'd known in advance I would be wasting $25 on a mostly uneaten meal. Simply let diners know of your POLICY in advance, and you wouldn't be getting a 1 star review. 5 stars to the 3 different wait staff I encountered - you were all great, please don't let this negative review get you down - it's your management I have an issue with :)

Great service , floor staff really do pay attention.. food is average not particularly good but not bad so it’s good for a quick dinner or lunch… Reason for the 3 star would have to be the overwhelming smell of the kitchen ,specifically the grease/chip fat -deep fryer smelling , visited a few times and it’s always the same to the point all the clothing smells like it the next day … Will definitely return if this is sorted out . We did mention to the floor staff and they agreed and had told management but nothing had been done .

We had a gig to attend to close by, so randomly booked a table for 2 at TAP831 and i must say, i am oddly impressed 😁 basic/simple menu, but was exactly what we needed and was tasty. we got the chicken burger & the parma with an added side of mushroom sauce. 😋 The Sticky Date’s portion size though was the smallest i’ve ever seen, and the strawberries were not ripe. i’d come again, just not for the tiny portions of dessert 😆