Roll'd

Terrible experience with their customer service here. I used an eatclub offer Dine in and when showing the voucher they told me to order through the app which is not true. I had to order takeaway in front of them and wait half an hour to get my meal in a takeaway way when I was dining in!!! The ingredients were old and beef was not cooked!! And they replaced the soft shell crab roll with another one that was cheaper without possibility of refund!! Later on after complaining they changed with a new bowl and I found also the previous bowl they give to me was with not fresh ingredients and old soup. (Attached the photos for comparations)Awful, avoid at all cost this place. The people who were working here on Friday 29th of July were so careless and rude with the service, except the manager who was at least willing to talk normally about the issue and raised complain with the team. WORST EXPERIENCE EVER.

Worst Pho I have ever had. The beef was cut in big chunks which is big NO wheh serving sliced medium rare beef. It came out raw with blood and the soup was tasteless. When I asked the staff if they can heat it up the food for me, they didnt seem happy and didnt take my feedback about the beef seriously. The girl just said sorry that is all we have. It is a Vietnamese restaurant with no Vietnamese staff or anyone that seems to understand the basic of Vietnamese cuisine. Very disappointed!

I came to Rolld Vietnamese, 2nd floor. And I order 4 Garlic prawns rice paper roll and one peach ice tea. I paid $17.70 (80 cents the tea in offer) The rolls where coming with almost nothing just the noodles a bit of carrot, and maybe two leaf of coriander and 3 half of prawns. They gave me 4 sachets of sauce. When the girl was about to give m. the ice tea I said without ice because sensitive teeth, it’s painful. And She said “well we can not fill the glass because the spa ice of the ice “ it doesn't really affect 20 ml more or less but I don’t like the idea of being “counting” every drop. Later for my last roll I didn’t have enough sauce so I asked if they can give me another more and they said “50 cents each” The thing which annoys me is counting everything rather give a nice experience. I think they are so Stingy and miser

I had a 40% discount coupon for this place from eatclub so I went here to have a quick lunch. I got a prawn roll and a lemongrass beef noodle salad. The service was quick. The food was average. I liked the noodle salad but I did not like the beef in the salad. It did not feel fresh. The rice paper roll was nice but the fish sauce provided with the roll felt diluted and did not have as much flavor as it should. I would not have gone here if I did not have the coupon as the food would not have been worth the money that they charge for it.

Baguettes have gone down hill, they used to be so good.. very enjoyable.. now not so much, roll seems stale and not cut in the middle so what little filling is it slips and around and makes a mess everywhere, hardly any filling in them, Not much chicken , charged me 10$ there is more roll than filling, Rubbish really won't be going back.. Shame as I used to really enjoy Rolled.. Not filling at all I will have to go get something else, Complete waste of Money..

Vietnamese with a hint of severe food poisoning. Yesterday I ordered lemongrass beef bao, along with tofu and vegetable noodle salad, several hours later I had food poisoning. My body went into shock, I passed out and cut my leg while trying to vomit in the bathroom. My housemate nearly took me to the hospital.