Pertutti

Had a sad/bad experience with their $23 Caesar salad: strange looking and tasting dressing, not fresh lettuce, big, soaked in oil croutons, one hard boiled egg (kind of poached) and humongous pieces of chicken/rubber breast. Doubt there was bacon in the salad, looked like a ham. Waste of money and time (waited for 15-20 minutes, even though they‘ve told me that there were no orders for the kitchen except of mine).

Went here on the weekend after my boyfriend booked a three course meal for two through a Groupon deal. My first impressions of the restaurant was that it could use a little more atmosphere, the restaurant featured plain white walls and floor and the seating was quite basic - a few flowers or decorations would make such a difference. There was also no music playing which made it feel like we were sitting inside a cafeteria. We ordered the trio of dips for starters which was delicious. For our mains we ordered a calamari salad and a porterhouse steak, which was served with mushroom sauce. The waitress didn't ask us how we would like it cooked and the restaurant seemed reluctant at first to offer any alternatives for the sauce as we don't like mushrooms. We got the waitresses attention after and asked for our steak to be cooked well done. The steak came out extremely rare and our alternative 'Diane' sauce was extremely oily and had a strange taste. I also ordered a shiraz which was very vinegary tasting and i believe it was off. The calamari salad was very nice. I think our experience was quite disappointing which is a shame as I think it has the potential to do very well, especially on Lygon street. Some music and decorations and a bit of training on quality of service will do the restaurant a world of good.

My goodness what a dining experience customer service was extremely poor and rude meals came out incorrect are poached eggs were actually hard boiled eggs. Once we have complained that our poached eggs were actually hard boiled eggs the waitress just took our plates away without informing us and then we turned our place with new eggs but unfortunately the meal was Cold by that point of time. After the meal we used their bathroom unfortunately we couldn't use their bathroom considering the toilets were not attached the wall the patrons before us fell off the toilet because the seats aren't attached the bowl to make things worse the person prior the person prior to us using the toilet did not have any toilet paper. I suppose it would make sense to have have to go to the toilet after such an appalling meal. But on a Highpoint coffee was exceptional