Mr. Natural Pizza

Update, I think they have shut down, ring first. Anyone who gives these guys less than 5 stars should go to dominos or Pizza The Hut. They are the makers of the finest Vegetarian Pizzas , Taste and Creativity. (I admit some places might have a better one in the delux part of the menu, but here you know there is no slipped up Ham or Anchovy) plus the cutter and the trays are clean of meat products."Just like Home". I hope so much that these guys never ever shut down, for its establishments like this that make being a Vegetarian Fun, sometimes its just what you need. I vote number 1 the Hawaiian.

This was my third order from Mr Natural, first was great, second time we picked up our two pizzas and when we got home we realised one of the pizzas was missing a slice and was an assortment of different pizza toppings. We called the store and the guy advised it was his friends leftovers. He made us a new one and had it delivered. This order, I spent $84 on 4 pizzas as I requested vegan cheese and ordered 2 Razorback and 2 Specials. Had my friends pick up the order and they were given 2 boxes, they went to the car and checked there was only 2 pizzas, then called me to double check I ordered 4 pizzas. I emailed them my order confirmation and they went back into the store and let the guy know the order was for 4 pizzas. He said he only had 2 on the order, so they had to show him the email then he admitted there was 4 there on the order. He made 2 extra pizzas and by the time we got to eat them 2 of the pizzas were soggy, 1 of them had to be eaten with a knife and fork as it was so wet, the beans were undercooked, the base was flavorless, it tasted like cardboard and it was just disappointing. For that much money they should have remade the pizzas so they were all fresh and hot.

This is easily the worst pizza I've ever had, in fact the box the pizza came in probably would have been tastier than the pizza inside. The website says the vegan pizza comes with "organic tofu which is smothered in our traditional sauce" but the tofu had no sauce and therefore no flavour. When I called to query if perhaps the sauce had accidentally been left off, I was told that the tofu doesn't come with any sauce and if I wanted some flavour I should add vegan cheese. If you know your product tastes so bland it needs another ingredient to give it flavour - how about making that ingredient a standard? Had I known I was going to get a block of PLAIN tofu sprinkled all over the pizza I would have ordered something else. The website is incorrect and the staff member I spoke to couldn't understand why I was frustrated with the misleading information on the website and refused to apologise. So not only did I spend $21 to get a pizza that I put straight in the bin, the customer service I received when I called to complain was incredibly poor. Disappointing.