Gloria Jean's Coffees

I picked up a large Voltage extra shot on my way to my hotel as it was much needed after a morning flight and travel into the city. The drink itself was spot on as always and was even made without the cream that I usually ask not to be put on but normally end up with elsewhere. Downside is based on its locality during the lunch rush you would think more than two people would be serving. The amount of people standing by waiting was a put off, however I was desperate for a caffeine hit. The service was still friendly though.

Consistent across the country. That’s the good think about Gloria Jeans. Although I like to support the small business operator sometimes GJ just has what you need which can even be a shorter queue. Their iced chocolate is great but I do ask for less ice. You can also grab yourself a muffin or other small sweet treat. Staff are always good. Prices reasonable Wheelchair friendly. Kid friendly. Pram and stroller accessible.

Seems the staff have changed and so has the service very poor customer service and the 2 girls behind the counter seem to think it's too much of a hassle to present the beverages as advertised sorry girls but if i pay extra for whip cream then guess what ! i expect to have it, also on top of that the drink was not even blended properly one bad review might not seem like much but they add up good service makes a difference won't be going back after this

-Bad customer service! -Very obvious to tell the guy had poor -experience with making coffees! -I'm sure that the blender needs to be used when making an iced coffee but mine was made manually, milk was just topped up on the coffee infront of me. -Finally, a lot of whipped cream was added by the guy, which made the coffee to be spilled on the bench.