Smith Kebabs

One of the worst HSPs I've ever tasted, despite it's 4.4 rating on UberEats. The meat was charred black. It's not the first time I've had a bad HSP in my life, from soggy chips to overly wet sauce to uneven meat to chip proportions. But this is the FIRST TIME WHERE THE MEAT IS OVERCOOKED AND BLACK. My plastic fork broke trying to pick up the meat. I would chew it in my mouth for 20 seconds and the sauce was unevenly placed, only covering the top portion of the HSP. The chips were lacking, although they were one of the better aspects of the HSP. The sauce absolutely sucked and I will never order from this establishment again. Not to mention I paid for a large HSP and this is more like a "medium" or even small compared to other stores. For anyone wanting to try quality HSP, I can only confidently recommend Hasir Kebabs at this point. Every other place is too inconsistent

Worst HSP ever. I ordered my food from Deliveroo and they send me uncooked meat. I become sick after their HSP. Who is responsible if someone will have really bad impact from this. Please never buy from this shop. This will make you sick as they just to make their order it does not matter to them whether it is cooked or out.

Need to clean up!! Staff didn’t care that the floor or outside was full of rubbish!!! I couldn’t eat from the store, as I’m of the impression of “if the can’t clean the front of house, how can they clean, “back of house “? The thing is I don’t understand, I do understand you’re busy but that no excuse for the mess! It was so messy there wasn’t a single table free from mess! If you’re so busy, maybe another staff member to clean up the mess would be good. The. That would create clean tables for other customers to dine or even walk in the door. First impressions last. It was pure filthy. I did ask for a table to be cleaned and was told “to busy” I’d post a few photos but that would put a lot more people off.

Came in on friday last week at around 11:30pm, I walked in and instantly I was delighted by an employee as he asked me how my day was. I have never in the last 2 months of living in the Melbourne the CBD experienced anyone asking me how my day was. Thank you for just being genuine and the food was great!.

Ordered a kebab and HSP at 3/4am on a Saturday I do understand the night is busy but I was extremely dissatisfied with my service. Was given the incorrect order by a well grommet man with a bread and was handed it not even a minute after I ordered my food I had a bite or two out of it and realised it was incorrect so I went to return it and simply just asking for fresh food and the correct order, employees proceeded to act confused and as if they couldn’t hear me, they didn’t want to make me fresh food and kept trying to find an excuse to not replace my food the lady working on the early hours of the morning of the 12th said they would heat my previous food up even though I said the order was incorrect and exclaimed they could only replace one of my meals even though both of my meals were incorrect and they were for two different people (myself and my boyfriend). After a while going back and fourth the employees continued to have extremely bad customer service and after thanking them for their time they didn’t respond and gave me dissatisfied looks. Not to mention the kebab was full of old fatty meat and was extremely thin. I work in customer service and if someone asked to replace something I’d do it without arguments because that is within consumer rights. I recommend some customer service training to improve in future with these particular employees.

I’d give it a 0 if it was possible. HSP was cold and poor quality, overpriced rubbish. Obviously the place isn’t meant to be a 5 star dining experience given its target audience is drunks but a little bit of quality and effort into the product you serve wouldn’t go astray. Don’t bother here, go to the kebab shop across the road.