Pinecrest Bakery

This wld’ve been a 5 star review all around except that there was a major error in the food I ordered. I ordered “bocaditos franceses”, which, as confirmed with the website where you can place the order (I opted to call the bakery directly instead to place the order) are supposed to be made of ham, cheese, pickle, strawberry jelly, and capped with cream cheese, which I confirmed with the nice lady that took my order by phone and also was the one that took care of me when I picked them up (Milena?). When I got home (I live far, in Kendall), they turned out to be layered Elena Ruz bocaditos on white bread, not the Franceses I was expecting. The beautiful layering and presentation were spot on, however, they had no pickle inside, and the top layer of cream cheese turned out to taste more like cake merengue or frosting (sweet instead of salty), than of cream cheese, like they’re supposed to be. I wld’ve overlooked all that, but the worst part was that they had in them smoked turkey instead of ham. I picked up on the taste right away and when I took them apart, sure enough, turkey instead of ham. They did have the strawberry jelly and the cheese, which helped disguise the turkey taste that I’m not fond of. Since this was for a birthday party and the guests were already arriving, plus I live far, I didn’t take them back, but I was very disappointed. That was supposed to be the food highlight of the party. They weren’t bad, just ok. Otherwise, great, friendly service, reasonable prices, clean place, and loved their guava pastelitos.

Betty, and Milca are the best employees of the Pinecrest Bakery of 67ave and 40 st. They are awesome at what they do. They greet you with a smile, get you what you need and get you out in a flash. I've been coming to this location for a long time and the business has increased dramatically. I believe that is because of these two great employees. When I come and they are not here the experience is not the same! Please reward these employees with excellent pay so that they never leave. Thank you!

I LOVE this place! My family and I come here very often and usually late at night or very early in the morning like 5:00am and we’ve always been greeted friendly and have had nothing but the best service. There are particularly 2 girls that work the graveyard shift that extremely helpful and sweet. Will continue to visit.

This place gets packed really quick! Some of the employees are really nice and the others are not great with their customer service. Every now and then they get my order wrong and i dont even bother trying to get it fixed because the wait is just to long. Regardless, food is great and the ones who are actually pleasant to serve you are great.